
Sample answer to the question
My long-term goal in the hospitality industry is to become an experienced and skilled Steward. I want to continue honing my communication and interpersonal skills, as well as my ability to work efficiently in a fast-paced environment. I also aim to develop strong organizational skills and attention to detail in order to ensure the cleanliness and organization of the dining area. Being a team player with a positive attitude will be crucial in providing excellent customer service to guests. I am excited to learn and adapt to new tasks along the way.
A more solid answer
In the long-term, I aspire to become an exceptional Steward who surpasses the expectations of guests and colleagues. To achieve this, I will continuously improve my communication skills by actively listening to guest needs and effectively conveying information to the team. I will further enhance my ability to work efficiently in a fast-paced environment by refining my time management and multitasking skills. Additionally, I will strengthen my organizational skills and attention to detail to uphold the cleanliness and organization standards of the dining area. By prioritizing exceptional customer service, I will create memorable experiences for guests, ensuring their satisfaction and loyalty. As a dedicated team player with a positive attitude, I will actively contribute to fostering a harmonious work environment and supporting my colleagues. I am committed to lifelong learning and adaptability, eagerly embracing new tasks and technologies to stay updated with industry trends and deliver outstanding results.
Why this is a more solid answer:
The solid answer expands on the basic answer by providing more specific details on how the candidate plans to improve their skills and contribute to the job requirements. However, it can still be improved by incorporating examples or experiences that demonstrate their commitment to growth and improvement.
An exceptional answer
My long-term goals in the hospitality industry revolve around achieving excellence and making a positive impact in every aspect of my role as a Steward. Firstly, I aim to become a master of communication, actively engaging with guests to anticipate their needs and surpass their expectations. I will constantly seek feedback to improve and effectively communicate with my team, ensuring smooth operations in a fast-paced environment. Secondly, I will become a maestro of organization and attention to detail, meticulously maintaining cleanliness and order in the dining area. I will go above and beyond to create an inviting and comfortable atmosphere for guests, enhancing their overall experience. Thirdly, I am committed to delivering outstanding customer service, tailoring each interaction to meet individual preferences and dietary requirements. By building rapport and trust, I will foster long-lasting relationships with guests, contributing to their loyalty and the success of the establishment. Lastly, I will actively participate in team building activities and professional development initiatives to continuously enhance my teamwork skills and stay ahead of industry trends. Adapting to new technologies and embracing innovative practices will be integral to my growth as a Steward.
Why this is an exceptional answer:
The exceptional answer goes beyond the solid answer by providing more specific and ambitious goals in each evaluation area, as well as highlighting the candidate's commitment to professional development and staying updated with industry trends.
How to prepare for this question
- Research and understand the responsibilities and skills required for the Steward position.
- Reflect on your past experiences in the hospitality industry and identify areas for improvement.
- Develop a clear vision of your long-term goals and articulate them with passion and enthusiasm in the interview.
- Consider how your long-term goals align with the values and goals of the company you are interviewing with.
- Demonstrate a willingness to learn and adapt by mentioning any relevant certifications or courses you plan to pursue in the future.
- Prepare specific examples/stories from past experiences that highlight your communication, organizational, and customer service skills.
What interviewers are evaluating
- Communication skills
- Ability to work efficiently
- Organizational skills
- Attention to detail
- Customer service
- Teamwork
- Willingness to learn and adapt
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