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JUNIOR LEVEL

How do you stay motivated and maintain a positive attitude at work?

Steward Interview Questions
How do you stay motivated and maintain a positive attitude at work?

Sample answer to the question

To stay motivated and maintain a positive attitude at work, I always remind myself of the importance of my role in providing excellent customer service and creating a pleasant dining experience for guests. I take pride in my work and strive to exceed expectations. Additionally, I find motivation in working with a supportive team and building strong relationships with my colleagues. To maintain a positive attitude, I focus on maintaining a healthy work-life balance, practicing self-care, and fostering a positive work environment by being friendly, respectful, and helpful to both guests and coworkers.

A more solid answer

To stay motivated and maintain a positive attitude at work, I constantly remind myself of the impact I have on creating a pleasant dining experience for our guests. For example, I visualize their smiles and satisfaction as I provide excellent customer service. To further motivate myself, I set personal goals, such as receiving positive feedback or improving my efficiency in completing tasks. Positive reinforcement keeps me engaged and determined to perform at my best. Additionally, I maintain a positive attitude by practicing gratitude and finding joy in even the smallest accomplishments. I also make an effort to create a harmonious work environment by building positive relationships with my colleagues and offering support whenever needed. By being a team player and spreading positivity, not only do I enhance my own experience at work, but I also contribute to the overall success of the team.

Why this is a more solid answer:

The solid answer provides more specific examples and details on how the candidate stays motivated and maintains a positive attitude at work. It includes visualization techniques, goal setting, practicing gratitude, and building positive relationships with colleagues.

An exceptional answer

To stay motivated and maintain a positive attitude at work, I adopt a proactive mindset by constantly seeking new challenges and opportunities for growth. I stay motivated by setting ambitious goals for myself and breaking them down into smaller achievable milestones. This not only keeps me focused but also allows me to measure my progress and celebrate my accomplishments along the way. Furthermore, I actively seek feedback from my peers and superiors to continuously improve my skills and performance. To maintain a positive attitude, I prioritize self-care by engaging in activities that bring me joy and reduce stress, such as exercising, reading, and spending time with loved ones. I also believe in the power of positive self-talk and affirmations to reframe any negative thoughts or challenges that may arise. Lastly, I find inspiration from inspiring leaders in the industry, and I constantly seek to learn from their experiences and emulate their positive mindset and work ethics.

Why this is an exceptional answer:

The exceptional answer goes above and beyond by highlighting the candidate's proactive mindset, ambition, and continuous growth. It also emphasizes the importance of self-care, positive self-talk, and learning from inspiring leaders. These additional elements demonstrate a strong commitment to personal and professional development.

How to prepare for this question

  • Reflect on your past experiences to identify specific instances where you stayed motivated and maintained a positive attitude at work.
  • Think about the impact of your role on the overall customer experience and how that motivates you to perform at your best.
  • Consider strategies or techniques you have used in the past to maintain a positive attitude, such as goal setting, self-care, or seeking feedback.
  • Research and learn about inspiring leaders in the industry and how their mindset and work ethic can serve as a source of inspiration.
  • Practice answering the question in a concise and confident manner.

What interviewers are evaluating

  • Motivation
  • Positive attitude

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