INTERMEDIATE LEVEL

What languages do you speak and how fluent are you in each?

Sample answer to the question

I am fluent in English and Spanish. I have been speaking English since childhood and have used it extensively in both personal and professional settings. I am confident in my ability to communicate clearly and effectively in English. As for Spanish, it is my native language and I use it daily in conversations with family and friends. I am comfortable engaging in conversations, providing assistance, and understanding complex topics in Spanish.

A more solid answer

I am fluent in both English and Spanish. I have been speaking English since childhood and have used it extensively in a variety of personal and professional settings. I am confident in my ability to communicate clearly and effectively in English, whether it's interacting with passengers, delivering safety announcements, or addressing any inflight issues. As for Spanish, it is my native language, and I use it daily in conversations with family and friends. I am comfortable engaging in conversations, providing assistance, and understanding complex topics in Spanish. Being multilingual allows me to better serve a diverse range of passengers and cater to their specific needs, enhancing their overall experience onboard.

Why this is a more solid answer:

The candidate now provides more specific details about their language skills and how they can be applied to the job as a flight attendant. They also highlight the benefit of being multilingual in fulfilling the responsibilities of the role.

An exceptional answer

I am fluent in both English and Spanish, with a deep understanding of cultural nuances and idiomatic expressions in both languages. My proficiency in English allows me to confidently handle all communication aspects of the flight attendant role, from providing clear instructions during safety demonstrations to effectively resolving passenger inquiries or concerns. In addition, my native fluency in Spanish enables me to seamlessly connect with Spanish-speaking passengers, ensuring their comfort and satisfaction throughout the flight. Furthermore, my language skills extend beyond English and Spanish. I have also studied French and Mandarin, allowing me to deliver basic greetings and provide limited assistance to passengers who speak these languages. This broad linguistic background equips me to effectively communicate with passengers from diverse backgrounds, creating a welcoming and inclusive atmosphere onboard.

Why this is an exceptional answer:

The candidate showcases not only their fluency in English and Spanish but also highlights their knowledge of cultural nuances and idiomatic expressions. Additionally, they demonstrate their willingness to learn other languages and apply basic language skills in French and Mandarin. This exceptional answer demonstrates the candidate's strong multilingual abilities and their commitment to creating a welcoming and inclusive environment onboard.

How to prepare for this question

Be prepared to discuss your fluency level and provide specific examples of how you have utilized your language skills in previous roles or personal experiences.
Highlight any additional languages you speak or have studied, even if you are not fluent in them. This demonstrates your willingness to learn and adapt to diverse language needs.
Familiarize yourself with airline industry terminology in both English and the languages you are fluent in. This will showcase your ability to use technical language when necessary.
Practice presenting safety instructions and delivering announcements in both English and any other languages you are fluent in. This will help you showcase your communication skills during the interview.

What interviewers are evaluating

Effective communication and interpersonal skills
Multilingual abilities