SENIOR LEVEL

Interview Questions for Infrastructure Support Engineer

Do you have any professional certifications related to IT infrastructure support?
Tell us about a time when you acted as a point of contact for vendors and service providers.
How do you effectively communicate with team members, stakeholders, and external vendors?
Describe your experience in implementing and managing disaster recovery and backup procedures.
Do you have experience with virtualization technologies and containerization? If so, please explain.
Tell us about a time when you had to work with a challenging team member. How did you handle the situation?
Can you explain your knowledge of networking, server architecture, and security principles?
Tell us about your experience in providing technical training to staff on system operations and protocols.
What leadership skills do you have that would be beneficial in guiding and mentoring junior staff?
Have you worked with cloud services such as AWS, Azure, or Google Cloud?
How do you ensure that hardware and software installations are carried out according to plan?
How do you ensure the stability and integrity of in-house information systems?
Can you give an example of a time when you had to coordinate with IT teams to ensure hardware and software installations were carried out according to plan?
How do you manage your time and resources effectively to meet deadlines?
What is your experience in managing and supporting IT infrastructure?
Tell us about a time when you had to lead troubleshooting and incident response efforts.
What resources do you use to stay updated on IT infrastructure technologies?
How do you provide technical guidance and support to other team members in managing complex hardware and software issues?
What IT service management practices are you familiar with?
Do you have experience implementing and managing network components? If yes, please explain.
What steps do you take to ensure information security and control structures are in place?
How do you handle training sessions for staff on system operations and protocols?
Give an example of a time when you had to handle an incident and minimize disruption to business activities.
How do you monitor system performance to ensure optimum levels?
Give an example of a time when you had to handle stress and work under pressure in emergency situations.
Describe your experience in incident management and disaster recovery.
What is your process for implementing and managing information security and control structures?
What approach do you take to regularly reviewing and recommending improvements for upgrading system capabilities?
How do you develop and maintain comprehensive documentation for the infrastructure and systems?
Have you worked with cross-functional teams and managed projects before? If yes, please provide an example.
See Also in Infrastructure Support Engineer
Junior (0-2 years of experience) Level
Intermediate (2-5 years of experience) Level
Senior (5+ years of experience) Level
Jobya Logo
For Job Seekers
Learning Center Search Strategies Resume Writing Salary Negotiation
Interviewing
Interview Questions Interview Preparation Screening Interviews Behavioral Interviews
Career Advice
Career Development Personal Branding Career Transitions Professional Growth
For Recruiters
Talent Acquisition Candidate Assessment Employment Law Onboarding & Retention
About Jobya
Terms of Use Privacy Policy Contact Us
2023-24 © Jobya Inc.