Can you explain a situation where your problem-solving abilities helped overcome an unexpected issue during a surveying project?

Construction Surveyor Interview Questions

Sample answer to the question

Sure. In a recent surveying job, I ran into an issue with our total station equipment. The equipment was malfunctioning and giving inaccurate readings. I didn't panic. I tried to troubleshoot and adjust the device a bit and managed to get it working again. We were able to complete the survey on time.

A more solid answer

Sure, I remember a time when I was surveying for condominium complex construction with the task of establishing building locations and site layouts. We were using a total station for the job, but all of a sudden, its accuracy plummeted, which was unexpected. As the situation was time-sensitive, I had to think fast. Due to my understanding of surveying technology, I knew recalibration might resolve the issue. I recalibrated the total station using my GPS as a point of reference and it started working correctly. Then, to validate the readings, I cross-verified a few data points using my adeptness in mathematical calculations. We were back on track soon and managed to deliver accurate site layout and building locations to the construction team, which ensured the project continuity.

Why this is a more solid answer:

The answer above is solid because it provides specific details about the unexpected issue, the candidate's actions to resolve it, and how they utilized their skills and competencies, such as understanding of surveying technology and quick mathematical calculations. However, it could be better by demonstrating how the candidate's actions significantly impacted the overall project.

An exceptional answer

Absolutely, I vividly recall an incident during a multi-storey construction project. Our team was responsible for establishing building locations, site layouts, and reference points. On the last day of land surveying, our total station, a piece of critical equipment, started giving erratic readings. There was significant time pressure as the following construction phases were relying on our survey results. Recognizing the gravity of the situation, I quickly jumped into problem-solving mode. Having a profound understanding of surveying technology, I inferred that environmental factors could have caused the sudden misaccuracy. I recalibrated the total station using a GPS point of reference, cross-verified using trigonometric calculations, and resumed measurements. However, I didn't stop there. I also instructed the team to take multiple readings at crucial points to ascertain the correctness of our data. Bringing in the extra data points added an unexpected layer of certainty to our results. Our swift and accurate action not only maintained the construction timelines but also ensured the construction was built to the correct specifications, preventing costly error rectification later. This incident underpinned how analytical skills and problem-solving abilities can salvage time-sensitive situations and reinforce the robustness of project outputs.

Why this is an exceptional answer:

This answer shines because it exhibits the candidate's strong problem-solving abilities and deep understanding of surveying technology. It describes a serious situation with detailed steps taken to resolve it and shows how those actions led to a better outcome for the whole construction project. Through this narrative, the candidate also emphasises their dedication to accuracy and their proactive approach to ensure the highest quality. Furthermore, this answer also implies good communication and teamwork.

How to prepare for this question

Reflect on your past experiences and identify instances where you faced technical issues or unexpected problems while doing surveying work. Jot down how you handled those situations, what steps you took to resolve them, and how those actions impacted the overall project.
Brush up your knowledge about surveying tools and technology. Be prepared to explain how you troubleshoot or resolve issues related to equipment malfunction.
Be clear on the job responsibilities and skills required for the role. It's essential to link your experiences with the job requirements to show your competency.
Remember to mention how your actions not only resolved the issue but also contributed to achieving the project's overall goals. This will demonstrate your understanding of the big picture and your role within it.
Practice explaining your thought process and steps taken in a structured manner. This will help you come across as organised and analytical.

What interviewers are evaluating

Problem-solving abilities
Understanding of surveying technology
Ability to perform mathematical calculations quickly and accurately