Tell us about a time when you had to advocate for a change or improvement in the care or services provided to older adults.
Geriatric Social Worker Interview Questions
Sample answer to the question
In my previous role as a Junior Geriatric Social Worker, I had to advocate for a change in the care provided to older adults. One specific instance was when I noticed that the transportation services available to our clients were not efficient and were causing delays in their medical appointments. I brought this issue up to my supervisor and suggested implementing a more streamlined transportation system. I conducted research, gathered data on the impact of the current system on our clients, and presented a proposal. After evaluating the proposal, my supervisor and I worked together to develop a new transportation plan that improved efficiency and reduced delays. This change resulted in better access to medical care for our clients and improved their overall well-being.
A more solid answer
During my time as a Junior Geriatric Social Worker, I encountered a situation where the care provided to older adults needed improvement. I noticed that there was a lack of socialization opportunities for our clients, which was negatively impacting their mental health and well-being. To address this issue, I took the initiative to research and propose the implementation of a socialization program within our facility. I gathered information from studies highlighting the positive impact of social engagement on the elderly, and I presented this to my supervisor and the multidisciplinary team. I emphasized the need for a structured program that would include group activities, outings, and guest speakers. Together, we developed a plan and secured funding for the program. The implementation of the socialization program resulted in improved mental health outcomes for our clients, increased social connections, and overall enhanced quality of life.
Why this is a more solid answer:
The solid answer provides a more detailed example of advocating for a change in the care provided to older adults. It includes specific details about the issue, the candidate's research and proposal process, and the impact of the change on the clients' well-being. However, it could benefit from highlighting the candidate's communication and problem-solving skills in advocating for the change.
An exceptional answer
In my role as a Junior Geriatric Social Worker, I encountered a situation where there was a lack of awareness and understanding among the staff about the specific needs and challenges of older adults with cognitive impairments. I recognized the importance of education and training to improve the care provided to this population. To advocate for change, I took on the responsibility of organizing an interactive training session for the staff, focusing on dementia care and communication techniques. I collaborated with experts in the field of geriatrics and dementia to design a comprehensive training program. I also gathered real-life case studies and testimonials to demonstrate the impact of person-centered care on the well-being of older adults with cognitive impairments. The training session was a success, with positive feedback from the staff who reported feeling more confident in their ability to provide appropriate care and support. The change resulted in improved outcomes for our clients and a more compassionate and person-centered approach to their care.
Why this is an exceptional answer:
The exceptional answer goes above and beyond the basic and solid answers by presenting a complex advocacy situation involving staff education and training. It demonstrates the candidate's ability to identify a systemic issue and take proactive steps to bring about change. The answer also highlights the candidate's collaboration skills, knowledge of best practices, and the positive impact of the change on the clients' well-being.
How to prepare for this question
- Reflect on past experiences where you have advocated for change or improvement in the care or services provided to older adults.
- Think about the specific challenges and issues faced by older adults and how you have addressed them in your previous roles.
- Research current trends and best practices in geriatric care to stay up-to-date with the latest developments in the field.
- Develop strong communication and presentation skills to effectively communicate your ideas and proposals to stakeholders.
What interviewers are evaluating
- Advocacy
- Problem-solving
- Communication
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