Tell us about a time when you had to make a difficult decision related to patient care.

SENIOR LEVEL
Tell us about a time when you had to make a difficult decision related to patient care.
Sample answer to the question:
I once had to make a difficult decision related to patient care when I was working as a Rehabilitation Therapist. I had a patient who was recovering from a stroke and was making good progress in their therapy sessions. However, they developed a secondary infection that required immediate medical attention. The difficult decision I had to make was whether to continue with their therapy sessions or prioritize their medical needs. After discussing the situation with the patient's medical team, I decided to temporarily pause their therapy sessions and focus on getting their infection under control. I communicated this decision to the patient and their family, explaining the importance of addressing the infection to prevent any further complications. Once the infection was successfully treated, we resumed the therapy sessions and adjusted the treatment plan to accommodate the temporary interruption. Although it was a challenging decision to make, I believe it was necessary to ensure the overall well-being of the patient.
Here is a more solid answer:
As a Rehabilitation Therapist, I encounter situations where difficult decisions have to be made to ensure the best possible care for my patients. One such instance was when I had a patient who had recently undergone a major surgery and was in the early stages of rehabilitation. They were experiencing significant pain and discomfort, and it was affecting their progress in therapy. After consulting with the patient, their medical team, and other members of the interdisciplinary team, we decided to adjust the treatment plan to include additional pain management interventions. This involved collaborating with the pain management team to implement targeted pain relief strategies, such as medication adjustments and integrative therapies. The decision was not an easy one, as it required altering the original treatment plan and utilizing additional resources. However, it was essential to prioritize the patient's comfort and overall well-being, which ultimately led to improved engagement and progress in their rehabilitation journey.
Why is this a more solid answer?
The solid answer expands upon the basic answer by providing more details about the situation and the decision-making process. It demonstrates the candidate's ability to assess the patient's needs, collaborate with other healthcare professionals, and make adjustments to the treatment plan. The answer also highlights the candidate's critical thinking and problem-solving skills by mentioning the use of pain management interventions to address the patient's discomfort. However, the answer could still be improved by providing specific examples of how the candidate communicated with the patient and their family throughout the decision-making process.
An example of a exceptional answer:
In my role as a Rehabilitation Therapist, I have faced several challenging situations that required difficult decisions related to patient care. One particularly memorable instance involved a patient who had been in a serious car accident and sustained multiple fractures. They required extensive surgical interventions and had a complex recovery process ahead. During the initial stages of rehabilitation, it became evident that the patient was struggling emotionally and experiencing symptoms of depression and anxiety. It was crucial to address these mental health issues alongside their physical recovery to ensure holistic care. To make an informed decision, I collaborated with the patient, their family, and a mental health specialist to create a comprehensive treatment plan. This plan included not only physical therapy interventions but also regular psychological counseling sessions and support groups to address their emotional well-being. In addition, I worked closely with the patient's primary care physician to monitor their medication regimen, ensuring that any side effects or interactions did not hinder their progress in therapy. This decision required careful coordination and communication among the entire healthcare team, as well as ongoing reassessment and adjustment of the treatment plan based on the patient's evolving needs. By addressing both the physical and emotional aspects of their recovery, we were able to provide a truly patient-centered approach and achieve remarkable outcomes.
Why is this an exceptional answer?
The exceptional answer goes above and beyond by providing a detailed and comprehensive response to the question. It demonstrates the candidate's ability to handle complex and multifaceted patient situations, incorporating both physical and mental health aspects of care. The answer showcases the candidate's leadership and collaboration skills by involving multiple healthcare professionals in the decision-making process. The candidate also emphasizes the importance of ongoing reassessment and adjustment of the treatment plan based on the patient's evolving needs. Overall, the exceptional answer exemplifies the candidate's expertise as a Rehabilitation Therapist and their commitment to patient-centered care.
How to prepare for this question:
  • Be familiar with ethical principles and guidelines related to patient care.
  • Reflect on past experiences where you had to make difficult decisions in patient care and analyze the outcomes.
  • Practice describing the decision-making process and how you involved other healthcare professionals in those decisions.
  • Highlight your ability to prioritize the patient's well-being and communicate effectively with patients, families, and the healthcare team.
  • Stay updated on the latest advancements and evidence-based practices in rehabilitation therapy and patient care.
What are interviewers evaluating with this question?
  • Patient care
  • Critical thinking
  • Problem-solving
  • Communication

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