/Calibration Technician/ Interview Questions
JUNIOR LEVEL

Have you ever encountered equipment malfunctions? How did you diagnose and report the issues?

Calibration Technician Interview Questions
Have you ever encountered equipment malfunctions? How did you diagnose and report the issues?

Sample answer to the question

Yes, I have encountered equipment malfunctions in my previous position as a Calibration Technician at XYZ Company. One instance involved a pH meter that was giving inconsistent readings. To diagnose the issue, I checked the electrode and found that it was dirty and needed cleaning. After cleaning the electrode, I recalibrated the meter and it started giving accurate readings again. I reported the issue to my supervisor, detailing the steps I took for diagnosis and resolution.

A more solid answer

Yes, I have encountered equipment malfunctions in my previous role as a Calibration Technician at XYZ Company. One notable incident involved a temperature sensor that was consistently displaying incorrect readings. To diagnose the issue, I first conducted a visual inspection of the sensor and found that the wiring was loose. I tightened the connections and recalibrated the sensor. However, the problem persisted. I then decided to test the sensor using a reference thermometer and found that it was out of calibration. I recalibrated the sensor using a calibration bath and verified its accuracy with the reference thermometer. After completing the calibration process, the sensor started displaying accurate readings. I promptly documented the issue and the steps taken to resolve it in the calibration records, which were shared with my supervisor for review.

Why this is a more solid answer:

The solid answer provides more specific details about the technical skills used, such as conducting a visual inspection of the sensor and testing it with a reference thermometer. It also emphasizes the importance of documentation and sharing the information with the supervisor. However, it could further improve by discussing the communication process with the supervisor in more detail.

An exceptional answer

Yes, I have encountered equipment malfunctions multiple times during my tenure as a Calibration Technician at XYZ Company. One example involved a pressure gauge that was providing erratic readings, causing delays in the production process. To diagnose the issue, I used a digital pressure calibrator to compare the gauge's readings with the calibrator's known values. After performing the comparison, I discovered that the gauge was consistently reading 5% lower than the actual pressure. To address this, I adjusted the gauge's zero and span values using the manufacturer's calibration software, ensuring that it was aligned with the calibrator's readings. I then verified the gauge's accuracy by testing it with multiple known pressure sources. Once the gauge was consistently providing accurate readings, I documented the issue, diagnosis, and resolution in a detailed report, which included photographs of the calibration process. I shared this report with my supervisor, who praised my thoroughness and attention to detail.

Why this is an exceptional answer:

The exceptional answer showcases extensive technical skills by utilizing a digital pressure calibrator, adjusting zero and span values, and verifying accuracy with multiple known pressure sources. It also highlights the candidate's attention to detail through the documentation process, including photographs. The report shared with the supervisor demonstrates professionalism and thoroughness in resolving the equipment malfunction. The answer aligns with the job requirements and exceeds expectations in terms of technical expertise and communication.

How to prepare for this question

  • Review technical concepts related to equipment calibration and maintenance, such as measurement science, physics, and electronics.
  • Familiarize yourself with common equipment malfunctions and their potential causes in the industry.
  • Practice diagnosing equipment malfunctions by conducting simulated troubleshooting scenarios.
  • Develop effective communication skills for reporting and documenting calibration processes, including clear and concise explanations of the issue, diagnosis, and resolution steps.
  • Stay updated with the latest calibration software and computer applications used in the field.

What interviewers are evaluating

  • Technical skills
  • Analytical skills
  • Communication skills

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