JUNIOR LEVEL

How do you approach problem-solving? Can you provide an example of a challenging problem you have successfully solved?

Sample answer to the question

When approaching problem-solving, I always start by breaking down the problem into smaller, more manageable parts. This helps me to understand the root cause of the issue and develop a targeted solution. An example of a challenging problem I successfully solved was when I encountered a complicated zoning issue for a commercial property. I researched the local zoning regulations, consulted with experts in the field, and analyzed the impact of different zoning scenarios on the property's value. Through diligent problem-solving, I was able to present viable options to my clients and guide them towards making an informed decision.

A more solid answer

I approach problem-solving by first identifying the underlying cause of the issue and then developing a strategic plan to address it. For example, I faced a complex zoning problem for a commercial property. I engaged in thorough research, studying the local zoning regulations and consulting with zoning experts. I also analyzed the potential impact of different zoning scenarios on the property's value. By paying meticulous attention to detail and considering all relevant factors, I was able to present my clients with viable options and guide them towards a well-informed decision.

Why this is a more solid answer:

The solid answer expands on the basic answer by providing more details on the approach to problem-solving and the specific steps taken to solve a challenging problem. It also highlights the candidate's attention to detail.

An exceptional answer

Problem-solving is a core strength of mine, and I approach it with a structured and analytical mindset. When faced with a challenge, I start by fully understanding the problem and gathering all relevant information. I then break it down into smaller components and prioritize them based on their impact. For instance, I recently encountered a complex zoning issue for a commercial property. I conducted extensive research on the local zoning regulations and engaged in discussions with zoning experts. Additionally, I thoroughly analyzed the property's potential value under different zoning scenarios. By paying meticulous attention to detail and considering all factors, I developed a comprehensive solution that guided my clients towards a successful outcome.

Why this is an exceptional answer:

The exceptional answer builds upon the solid answer by emphasizing the candidate's structured and analytical approach to problem-solving. It also further elaborates on the specific steps taken to solve the challenging problem and highlights the candidate's ability to consider all relevant factors.

How to prepare for this question

Develop a problem-solving framework: Familiarize yourself with different problem-solving models, such as the 5 Whys or the PDCA cycle, and practice applying them to real-life scenarios.
Enhance your research skills: Strengthen your ability to gather and analyze information by practicing research techniques and staying updated on industry trends and regulations.
Detail-oriented mindset: Cultivate meticulous attention to detail by regularly reviewing and double-checking your work for accuracy and completeness.
Practice case studies: Work on solving case studies or challenging problems to sharpen your problem-solving skills and enhance your ability to communicate your thought process effectively.

What interviewers are evaluating

Problem-solving mindset
Attention to detail