/Commercial Broker/ Interview Questions
JUNIOR LEVEL

Tell us about a time when you had to adapt your communication style to effectively work with different individuals or teams.

Commercial Broker Interview Questions
Tell us about a time when you had to adapt your communication style to effectively work with different individuals or teams.

Sample answer to the question

In my previous role as a Junior Commercial Broker, I had the opportunity to work with a diverse range of clients and teams. One specific instance where I had to adapt my communication style was when I was working with an international investor who had a limited understanding of the local market. To effectively communicate with them, I adjusted my language and used simpler terms to explain complex concepts. I also provided visual aids and charts to enhance their understanding. Additionally, I recognized their preferred method of communication, which was via email, and made sure to provide detailed and concise information in written form. By adapting my communication style, I was able to build a strong rapport with the investor and successfully close the deal.

A more solid answer

In my previous role as a Junior Commercial Broker, I encountered a situation where I had to adapt my communication style to effectively work with different individuals and teams. I was assigned a project that required collaborating with a team of professionals from various departments. Each team member had a unique communication style and preferred different modes of communication. To ensure effective collaboration, I took the initiative to understand each person's preferred communication style. For example, one team member preferred face-to-face meetings, while another preferred written communication. I adjusted my approach accordingly by scheduling regular in-person meetings and providing detailed written updates. This allowed me to establish strong working relationships with each team member and ensured that everyone was aligned and informed throughout the project.

Why this is a more solid answer:

The solid answer provides specific details about the situation and the candidate's actions. It also mentions the impact of adapting the communication style and how it contributed to the successful completion of the project. However, it can still be improved by including more information about the specific challenges faced and the outcome achieved.

An exceptional answer

During my time as a Junior Commercial Broker, I encountered a complex negotiation scenario that required me to adapt my communication style to effectively work with different individuals and teams. I was representing a buyer who had a detailed knowledge of the local market and was incredibly detail-oriented. On the other side, the seller's team consisted of multiple individuals with varying levels of expertise and communication preferences. To navigate this situation, I conducted extensive research and prepared a comprehensive presentation that highlighted the value proposition for the buyer. However, during the negotiation process, it became evident that the seller's team responded best to concise and straightforward communication. I adjusted my approach by simplifying my language, focusing on key points, and utilizing visual aids to convey information effectively. This adaptation not only helped bridge the communication gap but also strengthened the relationship between the buyer and seller. Ultimately, we were able to reach a mutually beneficial agreement that satisfied both parties' requirements.

Why this is an exceptional answer:

The exceptional answer provides a detailed and comprehensive description of the situation, highlighting the specific challenges faced and the candidate's actions taken to adapt their communication style. It also emphasizes the impact of their actions on the successful outcome of the negotiation. The answer demonstrates the candidate's ability to navigate complex scenarios and build strong relationships.

How to prepare for this question

  • Reflect on past experiences where you had to work with different individuals or teams with varying communication styles.
  • Identify the specific challenges you faced in those situations and think about how you adapted your communication style to overcome them.
  • Consider the outcomes of those experiences and the impact of your effective communication.
  • Practice articulating your experiences and the steps you took to adapt your communication style.
  • Highlight the positive outcomes and the skills you developed during those experiences.

What interviewers are evaluating

  • Effective communication and interpersonal skills

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