How familiar are you with medical terminology, coding systems, and EHR software? Can you provide examples of the systems and coding systems you have worked with?

SENIOR LEVEL
How familiar are you with medical terminology, coding systems, and EHR software? Can you provide examples of the systems and coding systems you have worked with?
Sample answer to the question:
I am familiar with medical terminology, coding systems, and EHR software. In my previous role as a Health Information Technician, I worked with various coding systems such as ICD-10, CPT, and HCPCS. I also have experience with EHR software such as Epic and Cerner. For example, I was responsible for entering patient data into the EHR system, ensuring accuracy and completeness. I worked closely with healthcare professionals to understand medical terminology and correctly code diagnoses and procedures. With my strong attention to detail and knowledge of coding systems and EHR software, I was able to maintain accurate and up-to-date health records.
Here is a more solid answer:
I have a thorough knowledge of medical terminology, coding systems, and EHR software. In my previous role as a Senior Health Information Technician, I worked extensively with various coding systems, including ICD-10, CPT, and HCPCS. For example, I was responsible for assigning accurate diagnosis codes and procedure codes to patient records using these coding systems. I also have experience with EHR software such as Epic and Cerner. In this role, I navigated the software to retrieve patient information, update records, and generate reports. Additionally, I worked closely with healthcare professionals to understand complex medical terminology and ensure accurate documentation in the EHR system.
Why is this a more solid answer?
The solid answer provides specific examples of the coding systems (ICD-10, CPT, HCPCS) and EHR software (Epic, Cerner) the candidate has worked with. It demonstrates their ability to assign accurate codes using these systems and navigate EHR software. However, it could be improved by addressing each evaluation area separately and providing more detailed examples of their experience.
An example of a exceptional answer:
I am highly familiar with medical terminology, coding systems, and EHR software. Throughout my 7 years of experience as a Senior Health Information Technician, I have worked with a range of coding systems, including ICD-10, CPT, HCPCS, and SNOMED CT. I have a deep understanding of these coding systems and have successfully assigned accurate codes to patient records using them. In addition to Epic and Cerner, I have also worked with other leading EHR software such as Allscripts and Meditech. For example, in my previous role, I implemented and customized the EHR software to meet the specific needs of our organization. I trained healthcare professionals on using the software effectively, ensuring efficient documentation and seamless integration with other systems. My expertise in medical terminology has enabled me to collaborate effectively with clinical staff and accurately capture patient information in the EHR system. Overall, my extensive experience and comprehensive knowledge make me well-equipped to excel in utilizing medical terminology, coding systems, and EHR software in this role.
Why is this an exceptional answer?
The exceptional answer provides specific examples of additional coding systems the candidate has worked with (SNOMED CT) and additional EHR software (Allscripts, Meditech). It also highlights the candidate's experience in implementing and customizing EHR software and training healthcare professionals. The answer demonstrates the candidate's deep understanding of medical terminology and their ability to effectively collaborate with clinical staff. It is comprehensive, well-structured, and addresses all the evaluation areas.
How to prepare for this question:
  • Review medical terminology: Brush up on your knowledge of medical terminology by studying common terms, prefixes, suffixes, and abbreviations used in healthcare.
  • Study coding systems: Familiarize yourself with coding systems such as ICD-10, CPT, and HCPCS. Understand how these systems are used to assign accurate codes to diagnoses and procedures.
  • Learn EHR software: Gain experience with popular EHR software such as Epic, Cerner, Allscripts, and Meditech. Familiarize yourself with their features, functionalities, and best practices for documentation.
  • Stay updated: Keep up-to-date with advancements in medical terminology, coding systems, and EHR software. Stay informed about changes and updates to coding guidelines and regulations.
  • Seek hands-on experience: If possible, seek opportunities to gain practical experience with coding systems and EHR software. This could include internships, volunteer work, or projects during your studies.
  • Highlight relevant experience: During the interview, be prepared to discuss specific examples of your experience working with medical terminology, coding systems, and EHR software. Showcase your ability to accurately assign codes, navigate EHR software, and collaborate with healthcare professionals.
What are interviewers evaluating with this question?
  • Knowledge of medical terminology
  • Knowledge of coding systems
  • Experience with EHR software

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