Describe a situation where you encountered an unexpected issue in the lab. How did you handle it?

JUNIOR LEVEL
Describe a situation where you encountered an unexpected issue in the lab. How did you handle it?
Sample answer to the question:
During my time in the laboratory, I encountered an unexpected issue when the spectrophotometer I was using suddenly stopped working in the middle of a crucial experiment. I immediately informed my supervisor and started troubleshooting the problem. After checking the connections and power source, I realized that the issue was with the calibration of the instrument. I referred to the equipment manual and followed the prescribed steps to recalibrate it. Fortunately, the issue was resolved, and I was able to continue with the experiment. This experience taught me the importance of staying calm under pressure and being resourceful in finding solutions.
Here is a more solid answer:
During my time in the laboratory, I encountered an unexpected issue when the spectrophotometer I was using suddenly stopped working in the middle of a crucial experiment. I remained calm and immediately notified my supervisor about the issue. To address the problem, I carefully examined the connections, checked the power source, and even consulted the equipment manual to troubleshoot. I discovered that the spectrophotometer needed recalibration, and I followed the recommended procedure step by step to ensure accuracy. After successfully recalibrating the instrument, I resumed the experiment and obtained the necessary data. Throughout the process, I documented each step and recorded any deviations from the standard procedure. This incident reinforced the importance of accurate record-keeping and adherence to safety guidelines in the lab.
Why is this a more solid answer?
The solid answer provides more specific details about the troubleshooting process and highlights the candidate's ability to remain calm and resourceful. It also emphasizes the importance of accurate record-keeping and adherence to safety guidelines. However, it could further expand on the impact of the unexpected issue on the experiment and the candidate's ability to manage time efficiently.
An example of a exceptional answer:
During my time in the laboratory, I encountered an unexpected issue when the spectrophotometer I was using suddenly stopped working in the middle of a crucial experiment. Realizing the time sensitivity of the situation, I immediately informed my supervisor and sought their guidance. After a quick assessment, my supervisor instructed me to retrieve a backup spectrophotometer from the storage room to ensure minimal disruption to the experiment. While waiting for my supervisor to assist, I utilized the downtime to double-check the reagents and sample preparations to eliminate any potential errors. Once the backup spectrophotometer was ready, I efficiently transferred the samples and recalibrated the new instrument while following the established protocol. Thanks to our swift response and effective collaboration, we were able to resume the experiment without any significant delays. This experience reinforced the importance of effective communication, teamwork, and the ability to adapt quickly in unexpected situations.
Why is this an exceptional answer?
The exceptional answer goes above and beyond by demonstrating the candidate's quick thinking and collaboration with their supervisor to find a solution. It also highlights their ability to efficiently utilize downtime to prevent further delays. Additionally, it emphasizes the importance of effective communication, teamwork, and adaptability in unexpected situations. However, the answer could still provide more insight into how the candidate maintained accurate records and adhered to privacy and compliance guidelines during the situation.
How to prepare for this question:
  • Familiarize yourself with the equipment commonly used in medical laboratories, such as spectrophotometers, centrifuges, and microscopes. Understand their functions and how to troubleshoot common issues.
  • Practice problem-solving skills by simulating unexpected laboratory issues and brainstorming possible solutions.
  • Develop strong record-keeping habits, ensuring that you record every step and deviation from standard procedures.
  • Study the relevant privacy, compliance, and safety guidelines, such as CLIA and OSHA, to understand their importance and ensure adherence.
What are interviewers evaluating with this question?
  • Analytical and critical thinking skills
  • Proficiency in using laboratory equipment and instruments
  • Ability to maintain accurate records and manage time efficiently
  • Commitment to adhering to privacy, compliance, and safety guidelines

Want content like this in your inbox?
Sign Up for our Newsletter

By clicking "Sign up" you consent and agree to Jobya's Terms & Privacy policies

Related Interview Questions