Medical Laboratory Technician Interview Questions

Can you provide an example of a time when you made a mistake in the lab? How did you rectify it?

JUNIOR LEVEL

Sample answer to the question:

One time, I accidentally dropped a sample that I was working with in the lab. It was an important specimen and I was worried about the consequences of my mistake. However, I quickly informed my supervisor about the incident and took responsibility for my actions. We worked together to determine if the sample could still be salvaged, but unfortunately, it was too damaged. To rectify the situation, I immediately requeued the patient for another sample collection and performed the necessary tests with the new sample. I learned from this experience that it is crucial to be extra cautious when handling delicate specimens and to always report any mistakes to the appropriate authority.

Here is a more solid answer:

During my time in the lab, I experienced a situation where I made a mistake while handling a specimen. I accidentally mislabeled the samples, which could have had serious consequences for patient care. As soon as I noticed the error, I informed my supervisor and took immediate action to rectify it. I carefully reviewed all the samples and rechecked their labels to ensure accuracy. I also informed the healthcare team involved, letting them know about the mistake and the steps I took to correct it. I learned from this experience the importance of double-checking my work, especially when it comes to labeling samples, and the significance of effective communication within the team.

Why is this a more solid answer?

The solid answer includes specific details about how the candidate rectified their mistake and addresses all the evaluation areas. However, it can be further improved by providing more information about the outcome of the mistake and the lessons learned.

An example of a exceptional answer:

Let me share with you a valuable lesson I learned from a mistake I made in the lab. I was responsible for running multiple tests on different samples, and unfortunately, I accidentally contaminated one of the samples with another substance. Realizing the severity of my mistake, I promptly informed my supervisor and took immediate action to rectify it. I re-analyzed all affected samples, ensuring accurate results and preventing any potential harm to patients. To prevent such incidents from happening again, I implemented a new verification process, which involved cross-checking samples at multiple stages to minimize the risk of contamination. This incident taught me the importance of attentiveness when handling multiple samples simultaneously and the significance of implementing rigorous quality control measures.

Why is this an exceptional answer?

The exceptional answer demonstrates a higher level of problem-solving skills and showcases the candidate's ability to learn from their mistakes and implement improvements. It also provides specific details about the steps taken to rectify the mistake and the lessons learned. The candidate reflects on the incident and shows an understanding of the importance of attentiveness and quality control measures.

How to prepare for this question:

Reflect on your past experiences in the lab and identify any instances where you made a mistake. Think about the impact of the mistake and how you rectified it.