Tell me about a situation where you had to solve a problem in a creative way.

SENIOR LEVEL
Tell me about a situation where you had to solve a problem in a creative way.
Sample answer to the question:
In my previous role as a Marine Mammal Trainer, I encountered a situation where one of our dolphins became bored and uninterested in performing the usual behaviors during our public presentations. I needed to find a creative solution to engage the dolphin and make the presentations more exciting for the audience. I decided to incorporate a new prop into our routine—a colorful beach ball. By training the dolphin to interact with the ball and incorporate it into different behaviors, we were able to capture the audience's attention and keep the dolphin motivated. The dolphin started to enjoy the presentations again, and the audience loved the added element of fun. This experience taught me the importance of thinking outside the box and finding innovative ways to solve problems.
Here is a more solid answer:
In my previous role as a Senior Marine Mammal Trainer, I encountered a situation where one of our dolphins became bored and uninterested in performing the usual behaviors during our public presentations. I recognized that we needed to find a creative solution to engage the dolphin and make the presentations more exciting for the audience. I gathered my team of trainers and brainstormed ideas to address the issue. We decided to introduce a new interactive game into the presentations, which involved the dolphin retrieving objects underwater. To implement this, I had to take on a leadership role by assigning tasks to each team member and coordinating their efforts. I also communicated the plan to the other trainers and ensured that everyone was on board. We trained the dolphin to interact with different objects, such as rings and balls, and incorporated them into various behaviors. As a result, the dolphin's enthusiasm was reignited, and the audience was captivated by the new interactive element. This experience highlighted the importance of problem-solving, creativity, leadership, and effective communication in my role as a Marine Mammal Trainer.
Why is this a more solid answer?
The solid answer builds upon the basic answer by providing more specific details and examples of leadership and communication skills. It demonstrates how the candidate took a leading role in addressing the problem and effectively communicated the plan to the team. However, it could still provide more depth and specific examples to further showcase the candidate's skills and abilities.
An example of a exceptional answer:
In my previous role as a Senior Marine Mammal Trainer, I encountered a challenging situation where one of our dolphins was experiencing apathy during our public presentations. Upon observing the behavior, I realized that the dolphin's lack of interest stemmed from the repetitive nature of the show. To address this issue, I employed a comprehensive problem-solving approach. First, I conducted research on the dolphin's natural behaviors and interests. I discovered that dolphins are naturally curious and enjoy exploring new objects. Taking this into consideration, I presented the idea to the team of introducing a unique and interactive obstacle course for the dolphin to complete during the presentations. To bring this concept to life, I collaborated with a team of trainers, including junior trainers, to design and build the obstacle course. This collaborative effort allowed me to demonstrate my strong leadership and team management skills by coordinating the tasks and ensuring everyone's input was valued. Once we had the obstacle course ready, I led training sessions with the dolphin, using positive reinforcement and operant conditioning techniques to teach it to navigate the course. Additionally, I focused on the communication aspect by delivering detailed instructions to the trainers, emphasizing the importance of consistency and positive reinforcement. The implementation of the new obstacle course transformed the dolphin's participation in the presentations, generating an incredible level of excitement and engagement from both the dolphin and the audience. This experience exemplified the power of creativity, problem-solving, leadership, and effective communication in successfully overcoming challenges as a Marine Mammal Trainer.
Why is this an exceptional answer?
The exceptional answer takes the solid answer to the next level by providing additional details and specific examples. It showcases the candidate's research, problem-solving approach, collaboration with a team, and the impact on the dolphin's behavior and audience engagement. The answer effectively highlights the candidate's skills in creativity, problem-solving, leadership, and communication, demonstrating their suitability for the role of a Marine Mammal Trainer.
How to prepare for this question:
  • Reflect on past experiences where you had to think creatively to solve problems.
  • Consider instances where you took a leadership role and effectively communicated with a team.
  • Research and familiarize yourself with different training techniques and methods used in marine mammal training.
  • Stay up-to-date with the latest advancements and developments in the field of marine mammal training and conservation.
  • Practice articulating your problem-solving process and communicating it in a clear and concise manner.
What are interviewers evaluating with this question?
  • Problem-solving
  • Creativity
  • Leadership
  • Communication

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