Can you provide an example of a creative problem-solving solution that you implemented during an event?
Event Production Coordinator Interview Questions
Sample answer to the question
During a corporate conference I organized, we faced a problem when one of the main speakers canceled last minute. To overcome this challenge, I quickly brainstormed creative ideas with my team and came up with a solution. We decided to create a pre-recorded video interview with the speaker and played it during the session. We set up a small recording studio on-site and conducted a virtual interview with the speaker, covering the same topics he was going to present. The video was edited and seamlessly integrated into the conference program. The attendees were impressed with the quality of the video and the content discussed. It turned out to be a unique and engaging solution that not only saved the session but also received positive feedback from the participants.
A more solid answer
During a corporate conference I organized, one of the main speakers canceled last minute. This was a major setback as their expertise was essential to the program. To overcome this challenge, I gathered my team and we brainstormed creative solutions. We came up with the idea of creating a pre-recorded video interview with the speaker. We set up a small recording studio on-site, conducted a virtual interview, and covered the same topics he was supposed to present. The video was then edited and seamlessly integrated into the conference program. This solution not only saved the session but also added an element of surprise and intrigue for the attendees. The feedback we received was overwhelmingly positive, with many participants appreciating the innovative approach we took to overcome the last-minute cancellation.
Why this is a more solid answer:
The solid answer expands on the basic answer by providing more details about the problem faced and the steps taken to solve it. It emphasizes the creativity involved in coming up with the solution, and how it added value to the event. However, it could still benefit from specific examples of how the solution was innovative and how it met the client's needs.
An exceptional answer
During a corporate conference I organized, our keynote speaker unexpectedly had travel issues and couldn't make it to the event. This posed a significant challenge as the speaker's expertise was highly anticipated by the attendees. To address this, I immediately contacted the speaker and proposed a creative solution. I suggested conducting a live video conference with the speaker, allowing them to present remotely. We worked closely with the AV team to set up a high-quality video conference setup, complete with multiple camera angles and live Q&A capabilities. The session went seamlessly, and the attendees praised the interactive nature of the presentation. By thinking outside the box and leveraging technology, we not only salvaged the session but also provided a unique and engaging experience for the participants. The success of this solution led to other events adopting similar remote presentation formats.
Why this is an exceptional answer:
The exceptional answer goes beyond the solid answer by providing additional context and demonstrating the candidate's ability to think outside the box. It showcases their proactive approach in contacting the speaker and proposing a creative solution. It also highlights the use of technology to enhance the experience for both the speaker and attendees. The answer shows the impact of the solution and how it influenced other events. However, it could still be improved by including specific feedback or testimonials from the attendees.
How to prepare for this question
- Reflect on past events you have coordinated and identify instances where you had to think creatively to solve problems.
- Consider the different elements of event production (e.g., speakers, technology, logistics) and brainstorm potential challenges and creative solutions for each.
- Stay updated with the latest event technologies and trends to identify opportunities for innovative solutions.
- Practice explaining your problem-solving process and the rationale behind your creative solutions.
- Seek feedback from colleagues or event professionals on the effectiveness and innovation of your problem-solving approaches.
What interviewers are evaluating
- Problem-solving
- Creativity
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