How would you describe your interpersonal and communication skills?

JUNIOR LEVEL

Sample answer to the question:

I would describe my interpersonal and communication skills as excellent. I have always been a people person and enjoy connecting with others. In my previous role as a counselor at a community center, I worked with a diverse group of individuals and families, which allowed me to develop strong communication skills. I am able to actively listen to my clients, empathize with their experiences, and provide support and guidance. I understand the importance of maintaining professional boundaries while still being compassionate and understanding. Overall, I believe my interpersonal and communication skills are a strong asset in building positive therapeutic relationships.

Here is a more solid answer:

I would describe my interpersonal and communication skills as excellent, and I have honed these skills through my experiences as a counselor. One example of my interpersonal skills is when I worked with an immigrant family who experienced language barriers. I utilized my communication skills to ensure effective understanding and collaborated with interpreters when necessary. Additionally, I have facilitated group therapy sessions where strong interpersonal skills were essential in creating a supportive and inclusive environment. I believe that my ability to actively listen, empathize, and communicate effectively allows me to build strong therapeutic relationships with clients, helping them feel heard and understood.

Why is this a more solid answer?

The solid answer provides specific examples and details to demonstrate the candidate's interpersonal and communication skills. It mentions the candidate's experience working with an immigrant family and utilizing interpreters to overcome language barriers. It also highlights the candidate's experience facilitating group therapy sessions and creating a supportive environment. Overall, the answer shows a strong understanding of how the candidate's interpersonal and communication skills contribute to their ability to build therapeutic relationships with clients.

An example of a exceptional answer:

I would describe my interpersonal and communication skills as excellent, and they have been consistently praised by both colleagues and clients. One specific example that showcases my interpersonal skills is when I worked with a couple who were experiencing significant communication challenges. I used my active listening and empathy skills to help them better understand each other's perspectives and develop healthier communication patterns. Additionally, I have experience conducting family therapy sessions where there were high levels of conflict, and my ability to effectively communicate and navigate sensitive topics allowed for productive sessions. In my previous role, I also took initiative to attend workshops on effective communication techniques, allowing me to continually improve and refine my skills in this area. Overall, my interpersonal and communication skills are foundational to my success as a family therapist.

Why is this an exceptional answer?

The exceptional answer includes specific examples that clearly demonstrate the candidate's interpersonal and communication skills. It mentions their success in helping a couple overcome communication challenges and facilitating productive family therapy sessions in high-conflict situations. It also highlights the candidate's commitment to continuous improvement by attending workshops on effective communication techniques. The answer shows a high level of expertise in utilizing interpersonal and communication skills to create positive outcomes in therapy sessions.

How to prepare for this question:

Reflect on your past experiences where you have successfully utilized your interpersonal and communication skills. Think about specific examples where you have been able to effectively listen, empathize, and communicate with clients.

Research and familiarize yourself with different therapeutic approaches and techniques that require strong interpersonal and communication skills, such as family systems therapy and solution-focused therapy.

Practice active listening and empathy techniques. This can involve role-playing scenarios with a friend or colleague, or even recording yourself and analyzing your communication style.

Consider how you would handle challenging communication situations, such as conflicts or language barriers, and come up with strategies to address them.

Stay up-to-date with the latest research and developments in the field of family therapy, including new therapeutic techniques and tools that can enhance your interpersonal and communication skills.

What are interviewers evaluating with this question?