/Agricultural Laboratory Technician/ Interview Questions
JUNIOR LEVEL

Describe a time when you had to troubleshoot an issue with laboratory equipment. How did you handle it?

Agricultural Laboratory Technician Interview Questions
Describe a time when you had to troubleshoot an issue with laboratory equipment. How did you handle it?

Sample answer to the question

One time, while working in the laboratory, I encountered an issue with the pH meter. It suddenly stopped functioning and I couldn't get accurate readings for my experiment. I quickly realized that it needed to be calibrated. I followed the instructions in the equipment manual to calibrate the pH meter and troubleshoot the issue. After calibrating it, the pH meter started working properly again and I was able to complete my experiment successfully.

A more solid answer

During a lab experiment, I encountered a problem with the centrifuge machine. It was not spinning at the desired speed, resulting in improper separation of samples. To troubleshoot the issue, I first checked the power supply and ensured it was properly connected. Then, I inspected the rotor and noticed that it was not securely placed. I carefully repositioned the rotor and started the centrifuge again. This time, it worked perfectly and achieved the desired speed for sample separation. I documented the issue and the steps taken to resolve it in the laboratory logbook.

Why this is a more solid answer:

The solid answer provided specific details about the issue faced with the laboratory equipment and demonstrated the candidate's problem-solving skills, as well as their ability to follow instructions and maintain accurate records. However, it lacked some elements to make it exceptional.

An exceptional answer

During a research project, I encountered a major issue with a key piece of laboratory equipment, specifically the gas chromatograph. It was not producing accurate results, which could have jeopardized the entire project. I immediately reviewed the equipment manual and identified potential causes for the problem. I conducted a thorough inspection of the gas chromatograph, checking for any leaks or malfunctions in the key components. After careful examination, I discovered a faulty injector seal. To resolve the issue, I replaced the seal using spare parts from the laboratory stock, ensuring minimal downtime. I then recalibrated the instrument and performed test runs to validate its accuracy. By troubleshooting and resolving the issue promptly, I saved valuable time and resources for the research project.

Why this is an exceptional answer:

The exceptional answer provided a detailed description of a complex issue with laboratory equipment and highlighted the candidate's advanced problem-solving skills. The candidate demonstrated their ability to analyze the problem, take appropriate actions, and leverage available resources effectively. The answer showcased the candidate's dedication to maintaining the accuracy and integrity of scientific experiments.

How to prepare for this question

  • Familiarize yourself with common laboratory equipment and their functionalities.
  • Review troubleshooting guides and manuals for laboratory equipment.
  • Practice problem-solving exercises that simulate technical issues with laboratory equipment.
  • Develop good documentation practices to record equipment issues and resolutions.
  • Stay updated with the latest advancements in laboratory technology to understand potential challenges and solutions.

What interviewers are evaluating

  • Analytical and problem-solving skills
  • Ability to follow detailed instructions and maintain accurate records

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