Describe a time when you had to advocate for an elderly patient's needs or rights.

INTERMEDIATE LEVEL
Describe a time when you had to advocate for an elderly patient's needs or rights.
Sample answer to the question:
I had a situation where I had to advocate for an elderly patient's needs and rights. The patient, Mrs. Johnson, was admitted to the hospital after a fall and was experiencing mobility issues. However, the hospital didn't have the necessary equipment, like a wheelchair, to assist her in her daily activities. I recognized that this was a violation of her rights as a patient and needed immediate resolution. I contacted the hospital administration and explained the situation, highlighting the importance of having the necessary equipment for Mrs. Johnson's well-being and quality of life. I also researched and provided information on the legal and ethical considerations regarding the rights of elderly patients. As a result of my advocacy, the hospital procured a wheelchair for Mrs. Johnson, ensuring her comfort and autonomy during her stay.
Here is a more solid answer:
I had the opportunity to advocate for an elderly patient's needs and rights during my time at a long-term care facility. Mr. Thompson, a resident, was experiencing frequent pain due to his chronic arthritis. Despite his repeated complaints, the facility staff did not address his pain adequately. Recognizing the impact on Mr. Thompson's quality of life, I immediately took action. I documented his pain levels and the staff's response, gathering evidence of the lack of appropriate pain management. I then scheduled a meeting with the facility's management and presented my findings, emphasizing the importance of providing effective pain relief to ensure Mr. Thompson's well-being and comfort. I also highlighted the legal and ethical implications of neglecting his pain management. As a result, the facility implemented a revised pain management protocol, ensuring that Mr. Thompson and other residents received timely and appropriate pain relief.
Why is this a more solid answer?
The solid answer provides a more detailed and comprehensive response to the question. It includes a specific situation where the candidate advocated for an elderly patient's needs and rights, illustrating their ability to communicate effectively, show empathy, utilize problem-solving skills, and demonstrate knowledge of legal and ethical considerations. The candidate also goes beyond the basic answer by documenting evidence, scheduling a meeting with management, and influencing change in the facility's pain management protocol. However, the answer could still be improved by including more information about the candidate's interactions with Mr. Thompson and their efforts to ensure his well-being.
An example of a exceptional answer:
During my time as a Geriatric Nurse at a skilled nursing facility, I encountered a situation where I had to advocate for an elderly patient's needs and rights. Mrs. Davis, a 90-year-old resident with dementia, was often left in her room for long periods without any stimulation or social interaction. This isolation was negatively affecting her mental health and overall well-being. Recognizing the importance of social engagement for elderly patients, I decided to take action. I organized a meeting with the facility's administration, highlighting the impact of isolation on Mrs. Davis and presenting research on the benefits of social activities for individuals with dementia. I proposed the implementation of a structured daily activity program and the hiring of a dedicated recreational therapist. Additionally, I collaborated with the facility's social services team to identify community resources that could provide support and companionship for Mrs. Davis. Together, we successfully advocated for the changes, resulting in improved social engagement, increased mental stimulation, and enhanced quality of life for Mrs. Davis and other residents.
Why is this an exceptional answer?
The exceptional answer provides a detailed and comprehensive response to the question, showcasing the candidate's ability to advocate for an elderly patient's needs and rights in a challenging situation. The answer demonstrates excellent communication and interpersonal skills, compassion, patience, knowledge of legal and ethical considerations, as well as problem-solving skills and critical thinking. The candidate goes beyond the solid answer by including specific details about the patient's condition, their research efforts, collaboration with the social services team, and the long-term positive outcomes for Mrs. Davis. The answer effectively addresses all the evaluation areas and aligns with the job description for a Geriatric Nurse.
How to prepare for this question:
  • Familiarize yourself with legal and ethical considerations in geriatric nursing, especially regarding patient rights and advocacy.
  • Reflect on past experiences where you had to advocate for a patient's needs or rights, particularly those involving elderly individuals.
  • Research evidence-based practices and interventions for promoting the well-being and quality of life of elderly patients.
  • Develop strong communication and interpersonal skills, as effective advocacy requires clear and persuasive communication with healthcare professionals and administrators.
  • Enhance your problem-solving skills and critical thinking abilities, as advocating for elderly patients often involves identifying challenges and developing creative solutions.
  • Stay up-to-date with advancements in geriatric care and be knowledgeable about various medical devices and technology relevant to the field.
What are interviewers evaluating with this question?
  • Excellent communication and interpersonal skills.
  • Compassion and patience to work with elderly patients.
  • Ability to use various medical devices and technology relevant to geriatric care.
  • Problem-solving skills and the ability to think critically.
  • Knowledge of legal and ethical considerations in geriatric nursing.

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