Describe a time when you had to make a difficult decision regarding a patient's care. What factors did you consider?

JUNIOR LEVEL
Describe a time when you had to make a difficult decision regarding a patient's care. What factors did you consider?
Sample answer to the question:
One difficult decision I had to make regarding a patient's care was when I had to determine whether a newborn should be admitted to the neonatal intensive care unit (NICU). The factors I considered included the baby's gestational age, birth weight, APGAR score, and any complications or abnormalities. I also took into account the parents' preferences and the resources available in the NICU. It was a challenging decision, but I consulted with the neonatologist and other members of the healthcare team to ensure we made the best decision for the baby's well-being.
Here is a more solid answer:
A challenging decision I faced regarding a patient's care was determining the need for a cesarean section for a pregnant woman with a high-risk pregnancy. As a Maternal-Child Nurse Practitioner, I assessed the woman's condition, including her medical history, vital signs, and fetal heart rate. I collaborated with the obstetrician, reviewing the risks and benefits of both vaginal delivery and cesarean section. We also considered the woman's preferences and the potential impact on her and her baby's health. After discussing the options with the patient and ensuring her full understanding, we agreed that a cesarean section was the safest choice. I provided her with detailed explanations, answered her questions, and offered emotional support throughout the decision-making process.
Why is this a more solid answer?
The solid answer provides a more comprehensive description of the difficult decision made, including the specific circumstances and the involvement of other healthcare professionals. It also highlights the communication and interpersonal skills used to inform and support the patient throughout the decision-making process. However, it could benefit from incorporating more information about how the decision impacted the patient's care and outcomes.
An example of a exceptional answer:
A particularly difficult decision I faced involved the management of care for a premature newborn with multiple congenital abnormalities. The baby required immediate medical intervention, but the parents expressed concerns about the potential long-term impact on their child's quality of life. To make an informed decision, I gathered information from specialists in neonatology, genetics, and pediatric surgery. We conducted a multidisciplinary meeting, involving the parents, to discuss the available treatment options and potential outcomes. We carefully explained the risks and benefits of each option, considering the infant's prognosis and the family's values and cultural beliefs. Ultimately, we collaboratively decided on a care plan that aimed to improve the baby's short-term health while respecting the parents' wishes for their child's long-term quality of life. Throughout the process, I provided emotional support, ensured clear communication, and coordinated the involvement of various healthcare professionals.
Why is this an exceptional answer?
The exceptional answer goes beyond the solid answer by describing a more complex and challenging situation. It highlights the involvement of multiple specialists and the collaboration with the parents to make a difficult decision that balances short-term medical needs with long-term quality of life. The answer also emphasizes the candidate's ability to provide emotional support, coordinate care, and maintain clear communication. However, it could be further improved by providing specific examples of how the decision was implemented and the impact it had on the patient and their family.
How to prepare for this question:
  • Review your experiences with difficult decisions in patient care, including cases that required collaboration with other healthcare professionals.
  • Consider the various factors you typically take into account when making difficult decisions in patient care, such as clinical assessments, medical history, patient preferences, and available resources.
  • Practice effectively communicating complex medical information to patients and their families, ensuring they understand the risks, benefits, and potential outcomes of different treatment options.
  • Reflect on how you have provided emotional support to patients and their families during difficult decision-making processes, and identify strategies to enhance your skills in this area.
What are interviewers evaluating with this question?
  • Clinical Skills
  • Communication
  • Decision-making

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