Health Information Manager Interview Questions

What medical software and classification systems are you proficient in?

JUNIOR LEVEL

Sample answer to the question:

I am proficient in medical software and classification systems such as Epic, Cerner, and Meditech. I have used these systems extensively during my previous job at a large hospital, where I was responsible for managing patient information and ensuring the accuracy of health data. I also have experience with classification systems such as ICD-10 and CPT coding. Additionally, I am familiar with healthcare reimbursement methods and have a good understanding of medical terminology. Overall, my experience with these software and classification systems has equipped me with the necessary skills to effectively organize and manage health information.

Here is a more solid answer:

During my previous role as a Health Information Manager at a large hospital, I gained proficiency in a range of medical software and classification systems. I have extensive experience with electronic health record systems such as Epic, Cerner, and Meditech. These systems were crucial in managing patient information, ensuring accuracy, and facilitating collaboration among healthcare professionals. I am also well-versed in classification systems such as ICD-10 and CPT coding, enabling me to accurately code diagnoses and procedures. Additionally, I have a solid understanding of healthcare reimbursement methods, including Medicare and private insurance processes. My knowledge of medical terminology further enhances my ability to interpret and manage health information effectively.

Why is this a more solid answer?

The solid answer provides specific details about the candidate's experience with medical software and classification systems, including the names of the systems they have proficiency in. It also mentions their understanding of healthcare reimbursement methods and medical terminology. However, it can still be improved by providing more examples or specific projects the candidate has worked on using these systems and classification codes.

An example of a exceptional answer:

Throughout my career as a Health Information Manager, I have developed a high level of proficiency in a wide array of medical software and classification systems. At my previous position in a large hospital, I worked extensively with Epic, Cerner, and Meditech, handling patient information and ensuring its accuracy and accessibility. For instance, I led a project to implement a new electronic health record system, collaborating with cross-functional teams to streamline workflows and enhance data integrity. In terms of classification systems, I have extensive experience with ICD-10 coding for diagnoses and CPT coding for procedures, ensuring accurate billing and streamlined reimbursement processes. I actively stay updated with the latest industry trends and best practices through professional development opportunities and attending healthcare conferences. My in-depth knowledge of medical terminology allows me to effectively communicate with healthcare professionals and accurately interpret and manage health information.

Why is this an exceptional answer?

The exceptional answer provides specific examples of the candidate's experience with medical software and classification systems. It highlights leadership in implementing a new electronic health record system and collaboration with cross-functional teams. The answer also mentions the candidate's efforts to stay updated with industry trends and their ability to effectively communicate with healthcare professionals. This answer demonstrates a higher level of proficiency and expertise compared to the basic and solid answers.

How to prepare for this question:

Make a list of medical software and classification systems you have experience with, and be prepared to provide specific details or examples of your proficiency in each system.

Review medical terminology, healthcare reimbursement methods, and classification coding systems to ensure you have a strong understanding of these areas. Be prepared to discuss how you have applied this knowledge in your previous roles.

Stay updated with the latest industry trends and best practices in medical software and classification systems. This can be done by attending conferences, participating in online courses, or joining professional organizations related to health information management.

Think about specific projects or initiatives you have led or contributed to that involved medical software and classification systems. Be prepared to discuss your role, accomplishments, and any challenges you encountered.

What are interviewers evaluating with this question?