JUNIOR LEVEL

Give an example of how you've developed or updated a curriculum based on software changes.

Sample answer to the question

Sure, I recently had a project where I updated our curriculum to reflect changes in the software we were using. I was training a team on Microsoft Office when they rolled out a significant update which introduced new collaboration features. I reworked the training modules to include these features, focusing on live document editing and integrated chat functions. I created a couple of additional slides, and we spent an extra hour on these topics in the next training session to make sure everyone was comfortable with them.

A more solid answer

In my previous role at a local community college, my responsibilities included ensuring the IT curriculum was current with software developments. When Microsoft Office 365 introduced a host of new features, I immediately began integrating this into our syllabus. I revamped the module presentations to outline both the individual and collaborative aspects of these updates, like real-time co-authoring and the improved 'Tell Me' assistant. I used e-learning tools to create interactive simulations that allowed the trainees to get hands-on experience with the new features. This proactive approach ensured that all relevant staff and students could seamlessly transition to the updated software.

Why this is a more solid answer:

The solid answer provides a more detailed account, explaining how the candidate updated the curriculum and the specific features they focused on. This candidate also demonstrates their proficiency with e-learning platforms, echoing the job's requirement for familiarity with such tools. Moreover, the answer touches on communication skills by discussing module presentations and interactive simulations. However, there is still room to enhance the answer by incorporating more about time management, adaptation to different learning needs, and collaboration with teams.

An exceptional answer

At my last position, I was tasked with updating the digital marketing course after a major update to our central software, Hootsuite. With each software release, I dissected the change log and tested new features, pinpointing the implications for our daily operations. I not only modified our curriculum to include revised workflows for content management and social analytics, but I also hosted webinars using Zoom to explain the nuances of the updates to our users. I developed a tight feedback loop with attendees, using their questions and challenges as a springboard for enhancing the curriculum with relevant examples and case studies. The company praised my approach, which allowed the team to maintain high productivity levels during the software transition. Furthermore, my willingness to adjust training times to accommodate different schedules showcased my commitment to effective time management and the ability to adapt to various learning needs.

Why this is an exceptional answer:

The exceptional answer goes far beyond the basic and solid answers by incorporating specific software change responses, effective use of webinar tools, and a strategy for maintaining productivity during transitions. It showcases a comprehensive understanding of curriculum development and the practical application of education principles, which includes gaining feedback and adjusting training content accordingly. It reflects a candidate that not only has strong organizational and adaptation skills but also one who takes initiative and addresses different learning styles and schedules, all of which are integral to the job description.

How to prepare for this question

Research and understand the specifics of major software updates, particularly those relevant to the job, and think about how they alter existing workflows or introduce new features that should be included in any training curriculum.
Draw from past experiences where you've had to adapt quickly to change and teach others. Think about times when you've had to manage your time effectively while still delivering high-quality instruction.
Consider how you have used e-learning platforms in the past and be prepared to discuss how these tools can be integrated into curriculum development to create interactive and engaging learning experiences.
Reflect on how you collect feedback from users and incorporate it into training improvements. Providing examples will demonstrate your commitment to effective communication and continuous improvement.

What interviewers are evaluating

curriculum development based on software changes
presentation and communication skills
instructional design skills
patience and positive attitude
time management
understanding of software updates