How would you rate your communication and interpersonal skills?

JUNIOR LEVEL
How would you rate your communication and interpersonal skills?
Sample answer to the question:
I would rate my communication and interpersonal skills as above average. I have always been able to effectively communicate with both patients and colleagues, providing clear and concise information. My interpersonal skills allow me to establish rapport with patients and make them feel comfortable during their visits. Additionally, I am experienced in collaborating with multidisciplinary teams, ensuring effective communication and teamwork. However, there are areas where I can improve, such as active listening and non-verbal communication cues.
Here is a more solid answer:
I would rate my communication and interpersonal skills as strong and highly effective. Throughout my nursing career, I have consistently received positive feedback regarding my ability to communicate with patients, their families, and other healthcare professionals. I am skilled in utilizing appropriate verbal and non-verbal communication techniques to ensure clear and accurate information transfer. For example, I always ensure that patients fully understand their treatment plans, using simple and jargon-free language. My interpersonal skills allow me to establish trust and rapport with patients, making them feel heard and valued. Furthermore, I excel in working collaboratively in multidisciplinary teams, actively listening to others' viewpoints and effectively contributing to shared goals.
Why is this a more solid answer?
The solid answer provides more specific details and examples of the candidate's communication and interpersonal skills. It highlights positive feedback received and showcases their ability to adapt communication techniques to different audiences. The mention of active listening and collaboration aligns with the job description's emphasis on working collaboratively in a team.
An example of a exceptional answer:
I would confidently rate my communication and interpersonal skills as exceptional. Over the course of my nursing career, I have continually fine-tuned these skills to create meaningful connections with patients and colleagues. My communication style is patient-centered, allowing me to effectively tailor information to individual patients' needs and preferences. I have successfully navigated difficult conversations, such as breaking bad news, with empathy and professionalism. Furthermore, I am skilled in using non-verbal cues to convey empathy and create a calming environment for patients. In terms of interpersonal skills, I thrive in collaborative environments, fostering strong relationships with colleagues and actively seeking opportunities to support and learn from them. My exceptional communication and interpersonal skills empower me to provide holistic care and foster a positive healthcare experience for patients and their families.
Why is this an exceptional answer?
The exceptional answer goes above and beyond the solid answer by showcasing the candidate's ability to navigate difficult conversations and create a calming environment. It also emphasizes their commitment to fostering strong relationships with colleagues and their dedication to holistic care. These aspects align with the job description's emphasis on cultural competence, sensitivity, and patient-centered care.
How to prepare for this question:
  • Reflect on specific examples where you demonstrated effective communication with patients, colleagues, and multidisciplinary teams.
  • Highlight any relevant training or courses you have completed to develop your communication and interpersonal skills.
  • Practice active listening skills, such as paraphrasing and summarizing, to enhance your ability to understand and respond to others effectively.
  • Familiarize yourself with cultural competence principles and techniques to demonstrate your sensitivity and respect for diversity in patient populations.
  • Consider seeking feedback from colleagues or mentors on your communication and interpersonal skills and areas for improvement.
What are interviewers evaluating with this question?
  • Communication Skills
  • Interpersonal Skills

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