Give an example of a problem you encountered in your previous nursing role and how you solved it.

JUNIOR LEVEL
Give an example of a problem you encountered in your previous nursing role and how you solved it.
Sample answer to the question:
In my previous nursing role, I encountered a problem when a patient with limited mobility had a pressure ulcer that was not healing despite treatment. It was a challenging situation because pressure ulcers can lead to serious complications if not addressed promptly. To solve the problem, I conducted a thorough assessment of the wound and identified the factors contributing to the lack of healing. I realized that proper nutrition was crucial for wound healing, so I collaborated with the dietitian to develop a specialized meal plan to ensure the patient's nutritional needs were met. Additionally, I implemented a comprehensive wound care regimen, including regular dressing changes and the use of appropriate wound care products. Through consistent monitoring and adjustments to the plan as needed, I was able to effectively manage the pressure ulcer and promote healing. This experience taught me the importance of a holistic approach to patient care and the significance of collaboration with other healthcare professionals.
Here is a more solid answer:
In my previous nursing role, I encountered a challenging problem when I had a patient with a complex medical history who required multiple medications. The problem arose when the patient's medication schedule became increasingly complicated, leading to missed doses and potential adverse effects. To solve this problem, I implemented a medication management system that involved organizing the patient's medications in a medication dispenser with clearly labeled compartments for each dose. I also created a medication schedule for the patient and provided education on the importance of adhering to the schedule. Additionally, I collaborated with the patient's pharmacy to synchronize medication refills and avoid any confusion or delays. Through this system, the patient's medication adherence significantly improved, reducing the risk of missed doses and adverse effects. This experience taught me the importance of proactive medication management and patient education in ensuring safe and effective care.
Why is this a more solid answer?
The solid answer expands on the problem-solving skills by addressing a more complex problem and providing a comprehensive solution. It showcases the candidate's clinical skills by managing multiple medications and addressing medication adherence. The answer also highlights the ability to work independently by implementing a medication management system and collaborating with the pharmacy.
An example of a exceptional answer:
In my previous nursing role, I encountered a significant problem when I had a patient who was experiencing severe anxiety and panic attacks. The problem was challenging because it was affecting the patient's overall well-being and ability to participate in their own care. To solve this problem, I took a holistic approach by establishing a therapeutic relationship with the patient and utilizing various coping strategies. I implemented deep breathing exercises, guided imagery, and progressive muscle relaxation techniques to help the patient manage their anxiety in real-time. I also collaborated with the interdisciplinary team to address the underlying causes of the anxiety and develop a comprehensive care plan. This plan included regular counseling sessions, medication adjustments, and the involvement of the patient's support system. Through consistent support and interventions, the patient's anxiety significantly decreased, and they regained a sense of control over their health. This experience emphasized the importance of holistic care and the impact of mental health on overall well-being.
Why is this an exceptional answer?
The exceptional answer takes the problem-solving skills to a higher level by addressing a complex mental health issue and providing a comprehensive solution. It demonstrates the candidate's clinical skills by utilizing therapeutic techniques and collaborating with the interdisciplinary team. The answer also showcases the ability to work independently by taking initiative to address the patient's mental health and involving the patient's support system.
How to prepare for this question:
  • Reflect on past nursing experiences and identify challenging situations or problems encountered.
  • Think about the steps taken to solve those problems and the outcomes achieved.
  • Consider the impact of collaboration with other healthcare professionals in problem-solving.
  • Practice explaining the problem, solution, and the lessons learned from the experience.
  • Highlight the importance of maintaining a patient-centered and holistic approach in problem-solving.
What are interviewers evaluating with this question?
  • Problem-solving skills
  • Clinical skills
  • Ability to work independently and as part of a team

Want content like this in your inbox?
Sign Up for our Newsletter

By clicking "Sign up" you consent and agree to Jobya's Terms & Privacy policies

Related Interview Questions