Describe a situation where you had to provide expert recommendations and advice on destinations to a client. How did you approach it?

In my previous role as a Destination Planner, I had the opportunity to provide expert recommendations and advice on destinations to a client who wanted to plan a honeymoon trip to Greece. I approached it by first understanding the client's preferences, budget, and travel history. I then conducted thorough research on Greece, including popular destinations, must-see attractions, and local cultural experiences. Based on my findings, I created a customized itinerary that included visits to Athens, Santorini, and Mykonos. I recommended luxury hotels, arranged for private tours of historical sites like the Acropolis, and suggested local restaurants known for their authentic Greek cuisine. Throughout the process, I maintained open communication with the client, addressing any questions or concerns they had. The client was extremely satisfied with the recommendations and praised the seamless travel experience. This experience showcased my expertise in destination knowledge, attention to detail, and ability to fulfill client expectations.

In my previous role as a Senior Destination Planner with over 7 years of experience, I had the opportunity to provide expert recommendations and advice on destinations to a client who wanted to plan a honeymoon trip to Greece. I approached it by first conducting an in-depth consultation with the client to understand their preferences, budget, and travel history. Utilizing my extensive knowledge of Greece as a destination expert, I curated a personalized itinerary that included Athens, Santorini, and Mykonos. I recommended luxury hotels that catered to their specific needs, booked private transfers for seamless transportation, and arranged exclusive experiences such as a private yacht tour around the Greek islands. Throughout the planning process, I effectively managed multiple projects and priorities by utilizing a project management software that allowed for seamless collaboration with suppliers and service providers. Furthermore, I ensured exceptional customer service by providing timely responses to the client's inquiries, offering valuable insights, and addressing any concerns they had. Additionally, I am fluent in English and Greek, which allowed me to communicate effectively with local suppliers and enhance the overall client experience. As a result of my approach and expertise, the client had a memorable and hassle-free honeymoon experience, and I received positive feedback for exceeding their expectations.

In my previous role as a Senior Destination Planner with over 7 years of experience, I had the opportunity to provide expert recommendations and advice on destinations to a client who wanted to plan a honeymoon trip to Greece. I approached it by first conducting an extensive consultation with the client, aiming to understand not only their preferences but also their travel expectations, interests, and personal goals for the trip. This holistic approach allowed me to design a tailor-made itinerary that perfectly matched the client's desires and aspirations. As a destination expert, I went beyond the mainstream attractions and offered unique and immersive experiences that would create lasting memories for the client. For example, I arranged a private cooking class with a local chef using traditional Greek ingredients and recipes, providing the couple with an authentic cultural experience. In terms of project management, I effectively organized and coordinated multiple aspects of the trip, including hotel bookings, transportation logistics, and activity reservations. To maximize value for the client, I utilized my negotiation skills to secure exclusive discounts and added perks from suppliers. Throughout the planning process, I ensured exceptional customer service by providing proactive communication, prompt responses, and continuous updates. I also maintained a strong relationship with the client, offering ongoing support and personalized recommendations along the way. My fluency in English and Greek enabled me to effortlessly navigate local customs and communicate effectively with suppliers. The client was delighted with the final itinerary and expressed their gratitude for the seamless and extraordinary travel experience. This situation showcased my expertise in destination knowledge, effective project management, exceptional customer service, and the ability to go above and beyond to exceed client expectations.