Tell me about a time when you encountered a problem during construction and how you resolved it.

Sample answer to the question

During my time working on a bridge construction project, we encountered a problem when a supplier delivered the wrong type of concrete for one of the bridge piers. This could have compromised the strength and stability of the structure. To resolve this, I immediately contacted the supplier and discussed the issue. We arranged for the correct type of concrete to be delivered as soon as possible. In the meantime, we devised a temporary support system to ensure that the pier remained stable. Once the correct concrete arrived, we removed the temporary supports and proceeded with the construction. This experience taught me the importance of quick problem-solving and effective communication in the construction industry.

A more solid answer

During a bridge construction project, we faced a significant challenge when we discovered that the soil conditions were not suitable for the selected foundation design. This posed a potential risk to the structural integrity of the bridge. To address the issue, I immediately consulted with geotechnical experts and conducted additional soil tests to accurately understand the problem. Based on their recommendations, we revised the foundation design to ensure its stability. This involved coordinating with the project team, including architects, contractors, and subcontractors, to implement the necessary changes. Throughout the process, I provided clear instructions and regular updates to ensure everyone was aware of the situation. By proactively addressing the problem and collaborating effectively with the team, we successfully resolved the issue and continued the construction without any delays.

Why this is a more solid answer:

The solid answer provides a more comprehensive description of a problem encountered during bridge construction and the steps taken to address it. It demonstrates the candidate's problem-solving skills, analytical skills, leadership skills, and communication skills. The answer also emphasizes the ability to collaborate with the project team.

An exceptional answer

During the construction of a bridge, we encountered a major problem when a critical load-bearing element was found to have a manufacturing defect. This posed a significant safety risk and threatened to delay the project. To resolve this issue, I immediately initiated a thorough analysis of the defect and its impact on the overall structural integrity. I collaborated with the project team, including structural engineers, contractors, and material suppliers, to develop a comprehensive solution. We devised a detailed plan to remove and replace the defective element while ensuring minimal disruption to the construction schedule. This involved coordinating with specialized subcontractors and closely monitoring the quality of the replacement element. I also liaised with the client and regulatory authorities to provide regular updates and address any concerns. Through effective problem-solving, strong leadership, and open communication, we successfully resolved the issue, ensuring the safety of the bridge and minimizing any potential delays.

Why this is an exceptional answer:

The exceptional answer showcases a more complex and high-stakes problem encountered during bridge construction. It highlights the candidate's exceptional problem-solving skills, leadership abilities, analytical skills, and excellent communication skills. The answer also emphasizes collaboration with the project team, subcontractors, and regulatory authorities. The candidate demonstrates their ability to handle critical situations and ensure the successful resolution of the problem.

How to prepare for this question

Prepare by reflecting on past construction projects and identifying examples of problems encountered and resolved.
Focus on highlighting your problem-solving skills, analytical skills, and leadership abilities.
Practice explaining the problem, the steps taken to address it, and the outcomes achieved.
Highlight the importance of effective communication and collaboration with the project team, stakeholders, and subcontractors.
Research various construction scenarios and challenges to broaden your knowledge and problem-solving capabilities.

What interviewers are evaluating

Problem-solving skills
Analytical skills
Leadership skills
Communication skills