Tell us about a time when you had to handle criticism or feedback about your work. How did you respond?

Sample answer to the question

There was a time when I received some feedback about an article I had written for my university newspaper. The feedback was that my writing style was too formal and lacked a personal touch. At first, I felt a bit defensive, but then I realized that the feedback was valid and could help me improve. I took the feedback into consideration and made the necessary changes to my writing style. I started incorporating more anecdotes and personal experiences into my articles, which made them more engaging for the readers.

A more solid answer

As a News Reporter, I understand the importance of receiving feedback and criticism to improve my work. In one instance, my editor provided me with feedback on an article I had written about a local event. The feedback was that the article lacked a strong lead and did not capture the essence of the event. Instead of getting defensive, I took the feedback as an opportunity to learn and grow. I asked my editor for specific suggestions on how to improve the article, and I also did additional research to gather more information about the event. I then revised the article, making sure to create a captivating lead and include all the important details. My editor was impressed with the revisions and praised my ability to take feedback constructively. Since then, I have become more attentive to the feedback I receive and constantly strive to improve my writing and reporting skills.

Why this is a more solid answer:

The solid answer provides a specific example of the candidate receiving feedback from their editor and how they responded to it. It also addresses the evaluation areas of strong writing and storytelling skills, ability to work well under pressure and meet deadlines, and excellent oral and written communication skills. However, it could be further improved by adding more details about the specific actions taken to improve the article.

An exceptional answer

As a Junior News Reporter, I am no stranger to receiving criticism and feedback about my work. One particular instance stands out in my mind. I had just completed a news piece on a sensitive topic that required a delicate balance of objectivity and empathy. After submitting the article to my editor, I received a constructive feedback session where my editor pointed out some areas where the article could be improved. They suggested that I should have provided more context and background information to help the readers fully understand the complexity of the issue. Instead of feeling discouraged, I approached the feedback with gratitude and a growth mindset. I spent significant time researching and gathering additional information on the topic, reaching out to experts and conducting more interviews to ensure a comprehensive understanding. I then rewrote the article, incorporating the new information in a way that added depth and clarity to the story. When I submitted the revised article to my editor, they were impressed with the improvements I had made and commended me for my commitment to delivering high-quality work. This experience taught me the importance of humility, continuous learning, and the ability to pivot and adapt based on feedback. It has made me more resilient and open to constructive criticism, knowing that it ultimately helps me grow both personally and professionally.

Why this is an exceptional answer:

The exceptional answer provides a detailed and specific example of the candidate receiving feedback on a sensitive topic and how they responded to it. It demonstrates their ability to handle criticism and use it as an opportunity for growth and improvement. It also highlights the evaluation areas of strong writing and storytelling skills, ability to work well under pressure and meet deadlines, and excellent oral and written communication skills. The candidate shows a high level of professionalism, resilience, and a growth mindset.

How to prepare for this question

Reflect on past experiences: Think about instances when you received feedback or criticism about your work and how you responded to it. Consider both positive and negative feedback and identify the lessons you learned from those experiences.
Highlight growth and learning: When discussing your response to feedback, emphasize how you used it as an opportunity to grow and improve. Talk about specific actions you took to address the feedback and the results you achieved.
Demonstrate openness and humility: Show that you are receptive to feedback and willing to learn from others. Discuss times when you actively sought feedback from colleagues or mentors and how it helped you in your professional development.
Practice active listening: During the interview, listen carefully to the interviewer's questions and feedback. Ask for clarification if needed and respond thoughtfully. Show that you value their input and are eager to learn and grow.
Research the organization's culture: Familiarize yourself with the company's values and culture to align your response with their expectations. Show that you value continuous improvement and are adaptable to changing circumstances.

What interviewers are evaluating

Strong writing and storytelling skills
Ability to work well under pressure and meet deadlines
Excellent oral and written communication skills