Describe a situation when you had to overcome a challenge or obstacle in your work. How did you approach it? What was the outcome?

Sample answer to the question

In my previous role as a news reporter, I faced a challenge when I had to cover a breaking news story that required me to gather information and write the article within a tight deadline. To overcome this challenge, I immediately reached out to my contacts and conducted interviews to gather accurate and factual information. I also utilized my exceptional research skills to quickly gather additional information to support the story. Once I had all the necessary information, I began writing the article, ensuring that it was accurate, engaging, and met the deadline. The outcome was a well-written and timely news article that provided our audience with the latest information on the breaking news story.

A more solid answer

During my time as a news reporter, I encountered a significant challenge when I was assigned to cover a high-profile court case that was generating a lot of public interest. The challenge was to provide accurate and timely updates to our audience while navigating the complexities of legal proceedings. To tackle this obstacle, I first conducted in-depth research to understand the legal background and terminology related to the case. I also leveraged my strong network of legal contacts to gather insights and expert opinions on key aspects of the trial. With this knowledge, I approached the coverage by breaking down complex legal arguments into accessible language, ensuring that our audience could understand the proceedings. Additionally, I made sure to provide regular updates through social media platforms, engaging our audience and addressing their questions. The outcome was a comprehensive and engaging coverage of the court case, which received positive feedback from our audience for its clarity and accuracy.

Why this is a more solid answer:

The solid answer includes specific details about the challenge faced and the actions taken to overcome it. It also demonstrates the required skills and qualities mentioned in the job description, such as exceptional research and interview skills, ability to work under tight deadlines, and strong writing and storytelling skills. However, it can be further improved by providing more information about the outcome of the situation and the impact of the candidate's approach.

An exceptional answer

As a news reporter, I encountered a challenging situation when I was assigned to cover a natural disaster that devastated a local community. The obstacle was not only the physical danger and lack of resources in the area, but also the emotional toll it took on the affected individuals. Understanding the sensitivity of the situation, I approached it with empathy and compassion. I focused not only on reporting the facts, but also on amplifying the voices of the affected individuals and providing them a platform to share their stories. I spent time on the ground, interviewing survivors, volunteers, and local leaders to gather their firsthand accounts and perspectives. Additionally, I collaborated with local organizations to offer assistance and support to the affected community. The outcome of this approach was a series of compelling news stories that highlighted the resilience and unity of the community in the face of adversity. The coverage not only informed our audience about the impact of the disaster, but also inspired them to take action and contribute to the recovery efforts.

Why this is an exceptional answer:

The exceptional answer goes above and beyond by providing specific details about the challenge faced and highlighting the candidate's exceptional qualities and approach. It demonstrates not only the required skills and qualities mentioned in the job description, but also showcases the candidate's empathy, compassion, and ability to connect with the community. The outcome of the situation is clearly explained and emphasizes the positive impact of the candidate's approach.

How to prepare for this question

Reflect on past experiences where you faced significant challenges or obstacles in your work and identify the actions you took to overcome them.
Highlight your exceptional research and interview skills by showcasing examples of situations where you gathered accurate and factual information through extensive research and interviews.
Demonstrate your ability to work under tight deadlines by sharing examples of situations where you successfully met deadlines despite facing time constraints.
Emphasize your strong writing and storytelling skills by providing examples of news articles or stories you have written that were well-received by the audience.
Prepare to talk about your ability to approach challenges with empathy and compassion, especially in sensitive or emotional situations.
Practice articulating the outcomes of the challenges you have faced and the positive impact your approach had, such as informing, inspiring, or empowering others.

What interviewers are evaluating

Exceptional research and interview skills
Ability to work under tight deadlines
Strong writing and storytelling skills