INTERMEDIATE LEVEL
Interview Questions for Waitstaff
Describe your experience using point-of-sale systems and handling cash or credit transactions.
How do you handle a situation where a guest is unhappy with the menu options?
How do you handle a situation where a guest refuses to pay for their meal?
Tell us about a time when you had to handle a situation where a guest had a medical emergency.
How do you handle a situation where a guest is unsatisfied with the portion size of their meal?
Have you ever had to deal with a difficult coworker? How did you handle it?
How do you prioritize tasks when working on multiple tables at once?
Tell us about a time when you went above and beyond to satisfy a guest's needs or requests.
How do you handle a situation where a guest is unsatisfied with the quality of the food?
Describe a time when you had to memorize a long list of orders accurately.
How do you handle a situation where a guest is being disruptive or rude to other guests?
What experience do you have working as waitstaff in a fast-paced restaurant environment?
What steps do you take to provide an exceptional dining experience for guests?
How do you handle a situation where a guest has a last-minute special request?
How do you handle a situation where there is a mistake in the order and the guest is unhappy?
How do you prioritize and manage timing of course delivery with the kitchen staff?
Tell us about a time when you had to upsell additional items to guests.
Tell us about a time when you had to handle a difficult guest complaint and how you resolved it.
Tell us about a time when you had to collaborate with kitchen staff and management to ensure smooth operations.
How do you handle a situation where a guest is unsatisfied with the food or service?
Tell us about a time when you had to handle a situation where the kitchen was understaffed.
Describe a time when you had to handle a high-stress situation in the restaurant.
How do you ensure accuracy when taking and delivering orders to guests?
How do you handle working under pressure in a fast-paced environment?
Tell us about a time when you had to handle an unexpected delay in course delivery.
How do you handle a situation where you make a mistake in taking an order?
Describe a time when you had to handle a guest's dietary restrictions or allergen concerns.
Describe a time when you had to handle a large party of guests efficiently.
Describe a time when you had to handle a guest's complaint about the cleanliness of the dining area.
How do you maintain a clean and organized work area?
Describe a time when you had to work as part of a team to ensure efficient operations.
What steps do you take to ensure the safety and handling of food?
Share this page
See Also in Waitstaff
Junior (0-2 years of experience) Level
Intermediate (2-5 years of experience) Level
Senior (5+ years of experience) Level
For Job Seekers
Learning Center
Search Strategies
Resume Writing
Salary Negotiation
Interviewing
Interview Questions
Interview Preparation
Screening Interviews
Behavioral Interviews
Career Advice
Career Development
Personal Branding
Career Transitions
Professional Growth
For Recruiters
Talent Acquisition
Candidate Assessment
Employment Law
Onboarding & Retention
About Jobya
Terms of Use
Privacy Policy
Contact Us
2023-24 © Jobya Inc.
