/Lighting Technician/ Interview Questions
SENIOR LEVEL

Describe a time when you had to handle unexpected technical difficulties during a live event or production.

Lighting Technician Interview Questions
Describe a time when you had to handle unexpected technical difficulties during a live event or production.

Sample answer to the question

During a live event, I encountered unexpected technical difficulties with the lighting equipment. The control board suddenly stopped responding, causing all the lights to stay off. I quickly assessed the situation and identified a loose connection in the DMX cable. I immediately fixed the connection and rebooted the control board to restore functionality. Fortunately, this happened during a brief intermission, so the audience didn't notice the issue. After the event, I investigated the cause of the loose connection and implemented measures to prevent it from happening again.

A more solid answer

During a live theater production, I encountered an unexpected technical difficulty with the lighting control console. Just minutes before the show was set to start, I noticed that the console was not responding to any commands. I quickly realized that the software had crashed, and there was no time to restart it. Thinking on my feet, I manually triggered the lighting cues using the backup console. This required me to navigate through the complex lighting plot and execute each cue manually. Thanks to my familiarity with the plot and quick decision-making, I was able to smoothly transition between cues and maintain the desired lighting effects throughout the performance. After the show, I worked with the IT department to identify the cause of the software crash and implemented measures to prevent it in the future.

Why this is a more solid answer:

The solid answer provides more specific details about the technical difficulty faced and the candidate's problem-solving approach. It also mentions the impact of their actions on the live event. However, it could be improved by mentioning the specific lighting design software used and how the candidate's technical knowledge played a role in resolving the issue.

An exceptional answer

During a live concert, I encountered unexpected technical difficulties with the lighting equipment. Just moments before the headlining act was about to start, several of the moving lights malfunctioned and became unresponsive. This was a critical issue as the moving lights played a major role in creating dynamic lighting effects for the show. With no time to spare, I quickly assessed the situation and identified a faulty power supply unit. Drawing from my extensive technical knowledge, I swiftly replaced the power supply unit with a spare one and reprogrammed the affected fixtures to synchronize them with the rest of the show. This required me to troubleshoot the DMX protocol and perform advanced programming on the lighting control console. Despite the time pressure, I managed to fix the issue just in time for the headlining act, ensuring a seamless and visually stunning performance. After the concert, I collaborated with the equipment vendor to send the faulty power supply unit for repair and implemented additional testing protocols to prevent similar issues in the future.

Why this is an exceptional answer:

The exceptional answer includes specific details about the technical difficulty faced and highlights the candidate's exceptional problem-solving skills and technical knowledge. It also emphasizes the impact of their actions on the live event and showcases their ability to collaborate with external parties for equipment repair. The answer demonstrates the candidate's ability to handle complex technical difficulties under pressure, which is a crucial skill for a Senior Lighting Technician.

How to prepare for this question

  • Familiarize yourself with different lighting control software and equipment to ensure you can adapt to various systems.
  • Keep a backup plan in mind for technical difficulties, such as having a backup console or manual control options.
  • Stay calm and composed under pressure during live events to make effective decisions.
  • Build a strong technical foundation in lighting systems, electrical engineering, and troubleshooting techniques.
  • Stay updated with the latest advancements in lighting technology to proactively prevent technical difficulties.

What interviewers are evaluating

  • Problem-solving
  • Adaptability
  • Technical Knowledge

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