Tell us about a time when you had to handle a medical emergency.

JUNIOR LEVEL

Sample answer to the question:

One time, I was working in the emergency department and a patient came in with severe difficulty breathing and a swollen throat. It was clear that the patient was experiencing a medical emergency. I immediately called for assistance from the ENT specialist on call and gathered the necessary equipment for intubation. I helped the patient to a position that would make it easier for the doctor to examine them. While waiting for the ENT specialist to arrive, I reassured the patient and their family, explaining what was happening and what we were doing to help. Once the specialist arrived, I assisted with the intubation procedure and provided any additional support that was needed. The patient was stabilized and transported to the ICU for further care.

Here is a more solid answer:

During my residency in otolaryngology, I encountered a medical emergency when a patient presented with a sudden onset of severe epistaxis (nosebleed). The patient was in significant distress and bleeding profusely. I quickly assessed the situation, recognizing the need for immediate intervention. I applied direct pressure to the patient's nose to control the bleeding while simultaneously contacting the senior otolaryngologist and requesting their assistance. While waiting for the senior otolaryngologist to arrive, I maintained open communication with the patient, explaining the steps being taken to manage the emergency. Once the senior otolaryngologist arrived, we performed a nasal endoscopy to identify the bleeding source and cauterized the vessel. I remained by the patient's side throughout the procedure, providing support and reassurance. The bleeding subsided, and the patient's condition stabilized. We admitted the patient for observation and initiated appropriate follow-up care.

Why is this a more solid answer?

The solid answer provides a more detailed account of the medical emergency situation the candidate handled. It describes the specific emergency (severe epistaxis) and the candidate's actions in managing it, including applying direct pressure, contacting the senior otolaryngologist, maintaining communication with the patient, and participating in the nasal endoscopy and cauterization procedure. The answer also emphasizes the candidate's ability to provide support and reassurance to the patient. However, the answer could still further demonstrate the candidate's diagnostic and surgical skills, as well as their ability to work well in a multidisciplinary team.

An example of a exceptional answer:

During my residency, I encountered a complex medical emergency involving a patient who presented with acute airway obstruction due to a rapidly expanding neck hematoma following a thyroidectomy. The patient's vital signs were deteriorating, and immediate intervention was necessary. I took charge of the situation, coordinating with the anesthesiologist, senior otolaryngologist, and the surgical team to expedite the patient's transfer to the operating room. I performed an emergency tracheostomy while the surgical team prepared the patient for surgery. Despite the high-pressure situation, I remained calm, focused, and diligent in ensuring the patient's safety. The senior otolaryngologist arrived promptly, and we worked seamlessly together to address the bleeding source and achieve hemostasis. The patient's condition gradually stabilized, and I provided ongoing post-operative care to ensure a smooth recovery. This experience reinforced my excellent diagnostic and surgical skills, as well as my ability to effectively communicate, collaborate, and adapt in high-stakes situations.

Why is this an exceptional answer?

The exceptional answer provides a highly detailed and comprehensive account of a complex medical emergency. It describes the specific emergency (acute airway obstruction due to a neck hematoma) and the candidate's actions in coordinating the team, performing an emergency tracheostomy, and working seamlessly with the senior otolaryngologist to achieve hemostasis. The answer also highlights the candidate's ability to remain calm, focused, and diligent in high-pressure situations, as well as their excellent diagnostic and surgical skills. Additionally, the answer demonstrates the candidate's effective communication, collaboration, and adaptability in a multidisciplinary team. It covers all the evaluation areas mentioned in the job description.

How to prepare for this question:

Reflect on your experiences in handling medical emergencies and identify specific cases that highlight your skills and qualities relevant to the job description.

Practice articulating your responses in a clear and concise manner, focusing on providing specific details and showcasing your diagnostic and surgical skills.

Consider the importance of effective communication and interpersonal skills in emergency situations. Reflect on your experiences in effectively communicating with patients and their families during medical emergencies.

Highlight your ability to work well in a multidisciplinary team by discussing collaborative efforts with other healthcare professionals in managing medical emergencies.

Demonstrate your compassion towards patients in your responses, emphasizing your empathy, reassurance, and patient-centered approach during medical emergencies.

What are interviewers evaluating with this question?