INTERMEDIATE LEVEL
Interview Questions for Data Center Support Specialist
Tell me about a time when you monitored and tested system performance. How did you analyze the performance data and provide reports?
Describe a time when you had to work independently with minimal guidance. How did you ensure your work was successful?
What scripting languages are you familiar with? Can you provide an example of a project where you used scripting skills?
Have you worked with AWS, Azure, or Google Cloud? If so, can you provide an example of a project you worked on?
Have you worked with backup/recovery, security, and storage frameworks in a data center environment? If so, can you provide an example?
Give an example of a custom script you have written to increase system efficiency and decrease human intervention time in a data center.
Have you worked with monitoring systems before? How did you use them to ensure system availability?
Explain your networking knowledge, particularly in relation to the OSI network layers and TCP/IP.
How have you demonstrated problem-solving skills in your previous roles?
Tell me about your experience in installing, configuring, and troubleshooting UNIX/Linux based environments.
Tell me about your experience with automation software like Puppet, cfengine, or Chef.
Can you tell me about your experience with diagnosing and troubleshooting technical issues?
How would you proactively ensure the highest levels of systems and infrastructure availability in a data center environment?
What experience do you have with virtualization and containerization technologies such as VMware and Virtual Box?
Describe your approach to installing, configuring, testing, and maintaining operating systems and application software in a data center.
Have you participated in the design of information and operational support systems for a data center? If so, what was your role?
How would you monitor and manage all installed systems and infrastructure within a data center?
Describe a situation where you had to work with vendors and other IT personnel for problem resolution in a data center environment.
What are some best practices around data center management and support that you are familiar with?
Can you give an example of a time when you provided 2nd or 3rd level support for a data center issue?
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