Tell us about a time when you faced resistance or pushback while implementing a strategic plan. How did you handle it?
Corporate Strategy Planner Interview Questions
Sample answer to the question
In my previous role as a Corporate Strategy Planner, I faced resistance while implementing a strategic plan to expand our market share. Some team members were hesitant about the changes and believed it would disrupt their current workflows. To address this, I organized a series of meetings to listen to their concerns and explain the rationale behind the plan. I emphasized how it would benefit the company in the long run and shared success stories from similar initiatives in other organizations. I also offered training and support to help them adapt to the new processes and technologies. By fostering open communication and providing the necessary resources, I was able to gain their buy-in and successfully implement the strategic plan.
A more solid answer
In my previous role as a Corporate Strategy Planner, I faced resistance while implementing a strategic plan to enter a new market segment. Some team members were concerned about the increased workload and the potential risks involved. To address this, I took a proactive approach and organized a series of workshops and brainstorming sessions to involve the team in the plan's development. I encouraged open and transparent communication, allowing team members to voice their concerns and suggestions. Together, we analyzed the potential risks and developed mitigation strategies to address them. I also created a comprehensive training program to ensure the team had the necessary skills and knowledge to navigate the new market segment. By involving the team in the process and addressing their concerns, I was able to foster a sense of ownership and minimize resistance. The strategic plan was successfully implemented, leading to a 20% increase in market share within the new segment.
Why this is a more solid answer:
The solid answer improves upon the basic answer by providing more specific examples and details. The candidate demonstrates strategic thinking and visionary leadership by proactively involving the team in the plan's development and addressing potential risks. Their excellent interpersonal and collaboration skills are showcased through open and transparent communication and the creation of a comprehensive training program. The candidate also exhibits effective problem-solving and decision-making abilities by analyzing potential risks and developing mitigation strategies. Furthermore, the candidate demonstrates project management and organizational skills by successfully implementing the strategic plan and achieving measurable results. However, the answer could still be enhanced further by incorporating more information about how the candidate managed the team's workload and navigated potential conflicts.
An exceptional answer
In my previous role as a Corporate Strategy Planner, I faced resistance while implementing a strategic plan to overhaul our company's pricing strategy. The resistance primarily came from the sales team who were concerned about potential customer pushback and the impact on their commissions. To address this, I initiated a series of one-on-one meetings with the sales team members to understand their concerns and perspective. I highlighted the data and market research that supported the need for pricing changes and emphasized the overall benefits to the company's profitability and market competitiveness. To alleviate their fears about commissions, I worked closely with the finance team to develop a commission structure that aligned with the new pricing strategy. I also provided extensive training and resources to help the sales team effectively communicate the value proposition to customers and handle objections. To ensure a smooth implementation, I collaborated closely with the sales manager to develop a phased rollout plan that minimized disruption to ongoing sales activities. Despite initial resistance, the strategic plan was successfully implemented, resulting in a 15% increase in revenue within the first quarter.
Why this is an exceptional answer:
The exceptional answer goes beyond the solid answer by providing even more specific examples and details. The candidate demonstrates strategic thinking and visionary leadership by identifying the need for an overhaul of the pricing strategy and effectively communicating the rationale to the sales team. Their excellent interpersonal and collaboration skills are showcased through the individual meetings with the sales team members and collaboration with the finance team to address commission concerns. The candidate exhibits effective problem-solving and decision-making abilities by developing a commission structure and providing training and resources to support the new pricing strategy. The candidate also demonstrates project management and organizational skills by collaborating closely with the sales manager to develop a phased rollout plan. The outstanding outcome of a 15% increase in revenue within the first quarter further highlights the candidate's successful handling of resistance and implementation of the strategic plan.
How to prepare for this question
- Reflect on past experiences where you faced resistance or pushback while implementing a strategic plan. Consider the specific context, challenges, and outcomes of those situations.
- Think about the strategies and approaches you used to handle the resistance. Did you involve team members, address concerns, provide resources and support, or collaborate with other departments?
- Consider the specific skills and qualities outlined in the job description that are relevant to this question. How did you demonstrate those skills in your past experience?
- Practice articulating your response in a concise and clear manner. Focus on highlighting your problem-solving, decision-making, and leadership abilities, as well as your ability to collaborate and communicate effectively.
What interviewers are evaluating
- Strategic thinking and visionary leadership
- Excellent interpersonal and collaboration skills
- Effective problem-solving and decision-making abilities
- Project management and organizational skills
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