How would you rate your communication and interpersonal skills?

JUNIOR LEVEL
How would you rate your communication and interpersonal skills?
Sample answer to the question:
I would rate my communication and interpersonal skills as above average. I have always been able to effectively communicate with others in both written and verbal formats. In my previous job, I frequently collaborated with healthcare professionals to optimize patient care. I am a good listener and can easily understand and convey complex medical information. I also have experience in training staff on the use of pharmacy technology. Overall, my communication and interpersonal skills have enabled me to work well within a team and build strong relationships with colleagues.
Here is a more solid answer:
I consider my communication and interpersonal skills to be a strong asset in my professional career. With my background in pharmacy and informatics, I have developed the ability to effectively communicate complex medical information to various stakeholders. In my previous role, I collaborated closely with healthcare professionals to optimize medication management systems and improve patient care outcomes. I facilitated trainings for staff on the use of pharmacy technology and informatics systems, ensuring smooth adoption and seamless workflow integration. Additionally, I am an active listener and empathetic communicator, which allows me to understand the diverse needs and concerns of my colleagues and work collaboratively towards shared goals.
Why is this a more solid answer?
The solid answer provides specific examples of the candidate's experience in collaborating with healthcare professionals and training staff on pharmacy technology. It also highlights their ability to effectively communicate complex medical information and their active listening and empathetic communication style. However, it could still be improved by providing more specific achievements or outcomes resulting from their communication and interpersonal skills.
An example of a exceptional answer:
I take immense pride in my exceptional communication and interpersonal skills. Throughout my career, I have consistently demonstrated the ability to effectively communicate complex medical information to diverse audiences, including healthcare professionals, patients, and non-technical stakeholders. In my previous role as a Pharmacy Informatics Specialist, I led a cross-functional team in the successful implementation of a new medication management system, resulting in improved patient safety and workflow efficiency. I fostered strong relationships with healthcare professionals by actively seeking their input and collaborating on process improvement initiatives. I also facilitated trainings for over 100 staff members, ensuring a seamless transition to a new pharmacy information system. My interpersonal skills and empathetic approach enable me to build trust and rapport with colleagues, empowering us to work efficiently as a team. I consistently receive positive feedback on my communication style, with colleagues valuing my ability to listen attentively, resolve conflicts, and build consensus.
Why is this an exceptional answer?
The exceptional answer goes above and beyond by providing specific achievements and outcomes resulting from the candidate's communication and interpersonal skills. It highlights their leadership in implementing a new medication management system and the positive feedback they received for their communication style. Additionally, it emphasizes their ability to build trust, resolve conflicts, and collaborate effectively. The answer conveys a high level of confidence and expertise in communication and interpersonal skills.
How to prepare for this question:
  • Reflect on past experiences where you have effectively communicated complex medical information to various stakeholders, such as healthcare professionals, patients, or non-technical colleagues.
  • Consider examples of successful collaborations or teamwork experiences in your previous roles, emphasizing your ability to work with diverse groups of people.
  • Think about instances where you have trained staff on the use of pharmacy technology or information systems, highlighting your ability to facilitate learning and ensure smooth adoption.
  • Practice active listening and empathetic communication, as these are key qualities that enhance interpersonal skills.
  • Consider seeking feedback from colleagues or supervisors on your communication and interpersonal skills, as this can provide valuable insights and areas for improvement.
What are interviewers evaluating with this question?
  • Communication skills
  • Interpersonal skills

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