Tell us about a time when you had to handle a patient who was resistant to therapy. How did you motivate and engage them?

JUNIOR LEVEL
Tell us about a time when you had to handle a patient who was resistant to therapy. How did you motivate and engage them?
Sample answer to the question:
I had a patient who was resistant to therapy because they were frustrated with the slow progress they were making. To motivate and engage them, I took the time to listen to their concerns and understand their goals. I explained that therapy is a gradual process and emphasized the importance of consistency and practice. I tailored the therapy sessions to their interests and incorporated activities that they found enjoyable. I also provided positive reinforcement and praised their efforts and achievements. By building a trusting and supportive relationship, I was able to motivate and engage the patient in their therapy.
Here is a more solid answer:
I encountered a patient who was resistant to therapy due to their frustration with the slow progress. To address this, I demonstrated strong communication and interpersonal skills by actively listening to their concerns and validating their feelings. I showed empathy and patience by acknowledging their frustrations and reassuring them that therapy takes time. I used assessment tools and measures to identify their specific needs and goals. Based on that, I developed a personalized treatment plan and explained the rationale behind each activity. I also incorporated their interests and preferences into the therapy sessions to keep them engaged and motivated. By providing positive reinforcement and celebrating small achievements, I boosted their confidence and encouraged them to continue their therapy journey.
Why is this a more solid answer?
The solid answer expands on the basic answer by providing specific examples of how the candidate utilized their communication and interpersonal skills, empathy and patience, and knowledge of assessment tools and treatment techniques. It also emphasizes the importance of individualized treatment plans and incorporating patient interests to enhance motivation and engagement. However, it can be further improved by including more details on specific therapeutic modalities and treatment techniques used.
An example of a exceptional answer:
I had a patient who struggled with motivation and was resistant to therapy. To address this, I implemented a multifaceted approach. Firstly, I focused on building a strong rapport with the patient by actively listening to their concerns and demonstrating empathy and patience. I conducted a thorough assessment using a range of assessment tools and measures to gain a comprehensive understanding of their needs and goals. Based on the assessment findings, I developed a detailed treatment plan that included a combination of evidence-based therapeutic modalities and treatment techniques. I explained the rationale behind each activity to ensure the patient's understanding and cooperation. Additionally, I regularly monitored their progress and adjusted the treatment plan accordingly. I made therapy sessions enjoyable and meaningful by incorporating their interests and hobbies. Moreover, I actively involved the patient's family in the therapy process, providing them with education and support. By collaborating with the multidisciplinary team and attending professional development opportunities, I stayed abreast of the latest research and techniques to enhance the patient's therapy outcomes.
Why is this an exceptional answer?
The exceptional answer goes into great detail about the candidate's approach in handling a resistant patient. It showcases their ability to build rapport, conduct thorough assessments, develop detailed treatment plans, utilize evidence-based therapeutic modalities and treatment techniques, involve the patient's family, and stay updated with professional development opportunities. It demonstrates the candidate's strong communication and interpersonal skills, empathy and patience, use of assessment tools and measures, and knowledge of therapeutic modalities and treatment techniques. The answer highlights the candidate's commitment to providing evidence-based therapy and enhancing the patient's quality of life.
How to prepare for this question:
  • Familiarize yourself with a variety of assessment tools and measures used in speech-language pathology.
  • Practice active listening and developing strong communication and interpersonal skills.
  • Research evidence-based therapeutic modalities and treatment techniques for speech and language disorders.
  • Reflect on specific examples where you demonstrated empathy, patience, and the ability to motivate and engage patients.
  • Explore ways to incorporate patient interests and preferences into therapy sessions.
  • Stay updated with the latest research and advancements in speech-language pathology through continuous professional development.
What are interviewers evaluating with this question?
  • Communication and interpersonal skills
  • Empathy and patience
  • Ability to use and interpret assessment tools and measures
  • Knowledge of therapeutic modalities and treatment techniques

Want content like this in your inbox?
Sign Up for our Newsletter

By clicking "Sign up" you consent and agree to Jobya's Terms & Privacy policies

Related Interview Questions