Describe a time when you had to adapt your approach to meet the individual needs of a patient.

INTERMEDIATE LEVEL

Sample answer to the question:

In my previous role as a Dental Hygienist, I had a patient who had severe dental anxiety. To adapt to his individual needs, I took the time to build rapport and create a comfortable environment for him. I explained each step of the process in detail and ensured he felt in control of the situation. I also used distraction techniques, such as playing calming music and using aromatherapy. By adapting my approach, I was able to help him overcome his anxiety and complete the dental treatment successfully.

Here is a more solid answer:

In my previous role as a Dental Hygienist, I had a patient who was visually impaired. To meet her individual needs, I first assessed her oral health condition by using touch and verbal communication. I explained each step of the treatment process in detail to ensure she understood what was happening. I also collaborated with the dentist to develop a customized treatment plan that would address her specific oral health concerns. By adapting my approach and utilizing my strong clinical skills, I was able to provide the necessary dental care while accommodating her visual impairment.

Why is this a more solid answer?

The solid answer addresses the individual needs of the patient by providing specific details on how the candidate adapted their approach to meet the needs of a visually impaired patient. It also mentions collaboration with the dentist to ensure comprehensive oral health care. However, it can still be improved by highlighting the candidate's excellent communication and interpersonal skills and their commitment to continuing education in dental hygiene.

An example of a exceptional answer:

In my previous role as a Dental Hygienist, I had a patient who had autism spectrum disorder (ASD). To adapt my approach and meet his individual needs, I first researched about ASD to understand its impact on oral care. During his visits, I established a visual schedule to provide predictability and reduce anxiety. I used social stories and visual aids to explain each step of the treatment process. To address sensory sensitivities, I adjusted the lighting and used alternative cleaning tools when necessary. Additionally, I collaborated with a multidisciplinary team, including a pediatric dentist and behavioral therapist, to create a comprehensive treatment plan that incorporated his specific needs. Through regular communication with the patient and his caregivers, we were able to ensure consistent oral care and improve his overall oral health.

Why is this an exceptional answer?

The exceptional answer provides detailed and specific examples of how the candidate adapted their approach to meet the individual needs of a patient with autism spectrum disorder. It highlights the candidate's commitment to continuing education by conducting research on ASD and collaborating with a multidisciplinary team. The answer also demonstrates the candidate's strong clinical skills, excellent communication and interpersonal skills, and ability to work independently as well as part of a team.

How to prepare for this question: