Tell me about a time when you had to make a quick decision in a high-pressure situation. How did you ensure it was the right decision?

INTERMEDIATE LEVEL
Tell me about a time when you had to make a quick decision in a high-pressure situation. How did you ensure it was the right decision?
Sample answer to the question:
During my previous role as a nurse in a busy urgent care clinic, I encountered several high-pressure situations that required quick decision-making. One particular instance stands out in my mind. We had a patient come in with severe chest pain and shortness of breath. Based on their symptoms and medical history, I immediately suspected a potential heart attack. In order to ensure it was the right decision, I quickly gathered the patient's vital signs, performed an electrocardiogram (EKG), and consulted with the on-call cardiologist. Together, we made the decision to administer emergency medication and arrange for the patient to be transferred to the nearest cardiac care center. This decision was confirmed as the right one when the patient received timely treatment and their condition stabilized. It was a high-pressure situation, but by relying on my clinical skills, collaborating with the cardiologist, and following established protocols, I ensured the right decision was made.
Here is a more solid answer:
During my time as an Occupational Health Nurse, I faced a high-pressure situation when an employee suddenly collapsed on the job site. I was the first responder on the scene and quickly assessed the situation. It was evident that the employee was experiencing a cardiac event. To ensure I made the right decision, I immediately called for emergency medical services while instructing a colleague to retrieve the nearby automated external defibrillator (AED). I initiated cardiopulmonary resuscitation (CPR) while awaiting the arrival of the EMS. Once they arrived, I provided them with vital information about the employee's condition and the actions I had taken. This prompt decision-making, coupled with my experience in emergency care, allowed the employee to receive timely medical intervention, increasing their chances of survival. Reflecting on the situation, I realized that relying on my critical thinking skills, knowledge of emergency protocols, and ability to remain calm under pressure were instrumental in ensuring the right decision was made.
Why is this a more solid answer?
The solid answer expands on the basic answer by providing specific details about the high-pressure situation and the actions taken by the candidate. It addresses the evaluation areas mentioned in the job description and demonstrates a comprehensive understanding of the role of an Occupational Health Nurse. However, it could still be improved by including more information about the candidate's experience in occupational health nursing and workplace safety.
An example of a exceptional answer:
As an Occupational Health Nurse, I encountered a critical situation where an employee sustained a serious injury while operating heavy machinery. They had a deep laceration in their arm, and it was bleeding profusely. In that high-pressure moment, I quickly assessed the severity of the injury and determined the need for immediate medical intervention. I provided first aid by applying direct pressure to control the bleeding and used my strong communication skills to instruct a colleague to call for an ambulance. Simultaneously, I used my knowledge of workplace safety practices to secure the machinery and prevent further accidents. By making the quick decision to prioritize the employee's well-being, I ensured the right course of action was taken. The employee received prompt medical attention, and their injury was successfully treated. This situation highlighted the importance of my excellent clinical skills, ability to think critically, and familiarity with workplace safety practices.
Why is this an exceptional answer?
The exceptional answer goes above and beyond by providing a detailed scenario that showcases the candidate's skills in multiple evaluation areas. It effectively demonstrates their expertise in clinical skills, critical thinking, and workplace safety practices. The answer also emphasizes the importance of the candidate's ability to make quick decisions in high-pressure situations and their commitment to ensuring the well-being of employees. However, it can be further improved by incorporating specific examples of how the candidate has implemented occupational health programs or conducted health risk assessments.
How to prepare for this question:
  • Review your past experiences in fast-paced and high-pressure environments and identify instances where you had to make quick decisions.
  • Focus on examples that highlight your clinical skills, critical thinking abilities, and experience in emergency care.
  • Prepare specific details about the outcomes of your decisions and how they positively impacted the situation.
  • Familiarize yourself with workplace ergonomics and safety practices, as well as occupational health regulations and protocols.
  • Practice articulating your thought process and decision-making abilities in a clear and concise manner during mock interview scenarios.
What are interviewers evaluating with this question?
  • Excellent clinical skills
  • Critical thinking and problem-solving
  • Experience in emergency care
  • Ability to work independently

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