What steps do you take to ensure that you are constantly improving your interpersonal communication skills?

JUNIOR LEVEL
What steps do you take to ensure that you are constantly improving your interpersonal communication skills?
Sample answer to the question:
To constantly improve my interpersonal communication skills, I take several steps. First, I actively seek opportunities to communicate with a variety of people, both within and outside of work. This includes participating in team projects, attending networking events, and engaging in community activities. Second, I regularly seek feedback from others on my communication style and areas for improvement. This helps me identify any blind spots and work on specific areas. Third, I stay updated on communication best practices through reading books, articles, and attending seminars. Lastly, I practice active listening and empathy in my daily interactions, making a conscious effort to understand others' perspectives and communicate effectively.
Here is a more solid answer:
To constantly improve my interpersonal communication skills, I implement a structured approach. Firstly, I seek out opportunities for cross-functional collaboration within the company, actively participating in projects with colleagues from different departments. This allows me to develop a better understanding of diverse perspectives and enhances my ability to communicate effectively with different stakeholders. Additionally, I regularly attend industry conferences and seminars focused on communication skills, ensuring that I stay up-to-date with the latest techniques and strategies. Moreover, I actively seek feedback from my peers and supervisors, soliciting their input on how I can improve my communication style and delivery. Lastly, I dedicate time each week for self-reflection, analyzing my communication successes and areas for growth, and setting goals to work on specific areas.
Why is this a more solid answer?
The solid answer provides more specific details about the candidate's approach to improving interpersonal communication skills. It includes examples such as cross-functional collaboration, attending industry conferences, seeking feedback, and self-reflection. However, it can be further improved by mentioning specific books, articles, or seminars that the candidate has found helpful in developing their communication skills.
An example of a exceptional answer:
To ensure constant improvement in my interpersonal communication skills, I adopt a multifaceted approach. Firstly, I actively seek opportunities for mentorship and coaching from senior leaders in my field who have exceptional communication skills. This allows me to observe their interactions and receive personalized guidance. Additionally, I join professional organizations that offer workshops and training programs focused on interpersonal communication. Two notable ones are the International Association of Business Communicators and Toastmasters International. These associations provide a wealth of resources and networking opportunities that keep me abreast of the latest trends and techniques. Furthermore, I have subscribed to several industry-leading newsletters and blogs such as Harvard Business Review and Forbes Communication Council. These sources provide valuable insights and practical strategies to enhance my communication skills. Lastly, I have developed a habit of recording and reviewing my own presentations and conversations, enabling me to identify areas for improvement and refine my delivery.
Why is this an exceptional answer?
The exceptional answer includes a comprehensive approach to improving interpersonal communication skills, incorporating elements such as mentorship, professional organizations, industry-leading resources, and self-reflection. It provides specific examples of organizations and resources that the candidate utilizes to enhance their skills. Additionally, it highlights the candidate's proactive nature and commitment to continuous improvement.
How to prepare for this question:
  • Seek opportunities for cross-functional collaboration within your current organization to gain exposure to different perspectives.
  • Attend conferences, workshops, or training programs focused on interpersonal communication skills to stay updated with industry trends.
  • Actively seek feedback from colleagues and supervisors, and be open to implementing their suggestions for improvement.
  • Subscribe to newsletters and blogs from industry-leading sources to stay informed about the latest strategies and insights.
  • Record and review your own presentations or conversations to identify areas for improvement and refine your communication delivery.
What are interviewers evaluating with this question?
  • Interpersonal communication

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