20. Give an example of a time when you had to make a difficult decision regarding a client's treatment.

INTERMEDIATE LEVEL
20. Give an example of a time when you had to make a difficult decision regarding a client's treatment.
Sample answer to the question:
One difficult decision I had to make regarding a client's treatment was when a client expressed a desire to discontinue therapy prematurely. Despite their initial progress, I noticed some underlying unresolved issues that needed further exploration. I had to decide whether to respect their wishes and end therapy or advocate for their continued treatment. After discussing my concerns, I explained the potential benefits of continuing therapy and the potential risks of premature termination. Ultimately, I emphasized that the decision was theirs to make but offered my support and expertise. They agreed to give it another try, and we continued therapy for a few more sessions, which proved to be crucial in helping them address those unresolved issues.
Here is a more solid answer:
A difficult decision I encountered involved a client who was resistant to change and consistently missed therapy sessions. Despite initial progress, it was evident that the client's reluctance to engage in the therapeutic process was hindering their growth. I scheduled a session to address this issue directly. I empathetically expressed my concern, highlighting the potential impact of their resistance on their overall well-being. Together, we explored the underlying reasons for their resistance and any fears or doubts they may have had. Through active listening and reflective questioning, I helped the client gain insight into their own barriers and offered alternative perspectives. We collaboratively developed a plan to address these challenges, incorporating therapeutic techniques and interventions tailored to their specific needs. As a result, the client became more motivated and engaged in the therapy process, leading to significant progress in their treatment.
Why is this a more solid answer?
The solid answer provides specific details about how strong communication and problem-solving skills were used. It also mentions the use of therapeutic techniques and interventions to address the client's issues. However, it can be improved by including specific examples of therapeutic techniques and interventions utilized.
An example of a exceptional answer:
One challenging decision I faced regarding a client's treatment involved a client who had a history of trauma and was struggling with severe anxiety and avoidance behaviors. During the course of therapy, the client showed resistance to discussing traumatic experiences, which was essential for their healing process. To address this, I employed several evidence-based interventions, such as Cognitive Processing Therapy and EMDR, which are effective in trauma treatment. I also utilized exposure therapy to gradually help the client confront and overcome their avoidance behaviors. However, despite using these interventions, the client continued to resist delving into their trauma. Recognizing the importance of building a therapeutic alliance, I provided unconditional positive regard and created a safe and non-judgmental environment. Through open and honest communication, I validated their experiences and gently explored their concerns, fears, and expectations. Eventually, the client felt comfortable enough to disclose their trauma and started to work through it. This decision led to a breakthrough in their treatment, significantly reducing their anxiety symptoms and improving their overall well-being.
Why is this an exceptional answer?
The exceptional answer goes above and beyond by discussing specific evidence-based interventions used to address the client's trauma. It also highlights the importance of building a therapeutic alliance and creating a safe environment. Furthermore, it demonstrates the use of critical thinking and problem-solving skills in adapting the therapy approach to meet the client's needs.
How to prepare for this question:
  • Reflect on past experiences where you had to make difficult decisions regarding client treatment.
  • Familiarize yourself with evidence-based treatment approaches and interventions, especially in the area of your specialization.
  • Practice articulating your decision-making process, emphasizing strong communication and problem-solving skills.
  • Be prepared to discuss how you handle resistance from clients and promote engagement in the therapeutic process.
  • Highlight instances where you maintained ethical standards and confidentiality during difficult decision-making situations.
What are interviewers evaluating with this question?
  • Strong communication and interpersonal skills
  • Critical thinking and problem-solving abilities

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