How would you describe your communication and interpersonal skills?

INTERMEDIATE LEVEL
How would you describe your communication and interpersonal skills?
Sample answer to the question:
I would describe my communication and interpersonal skills as strong and effective. Throughout my career, I have interacted with a diverse range of patients and healthcare professionals, and I have always been able to establish rapport and communicate effectively. I am a good listener and am able to understand patients' needs and concerns. I am also skilled at explaining medical information in a clear and concise manner, ensuring that patients have a solid understanding of their condition and the necessary steps for managing it. Additionally, I work well in a team environment and am able to collaborate effectively with other healthcare professionals.
Here is a more solid answer:
I have developed exceptional communication and interpersonal skills throughout my career as a Diabetes Nurse Practitioner. In my previous role, I worked closely with diverse patient populations, including those from different cultural backgrounds and varying levels of health literacy. I effectively utilized my communication skills to build trust and establish strong relationships with each patient. I am adept at adapting my communication style to suit the needs of each individual, ensuring that information is conveyed in a clear and understandable manner. Additionally, I have collaborated with multidisciplinary healthcare teams to provide holistic care and integrate treatment plans. My interpersonal skills have allowed me to effectively navigate challenging situations and resolve conflicts in a professional manner.
Why is this a more solid answer?
The solid answer provides more specific details and examples to support the candidate's claims about their communication and interpersonal skills. They describe their experience working with diverse patient populations and highlight their ability to adapt their communication style. The mention of collaborating with multidisciplinary teams and navigating challenging situations demonstrates their interpersonal skills. However, further improvement can be made by providing more concrete examples of successful communication and collaboration experiences.
An example of a exceptional answer:
My communication and interpersonal skills are a key strength that sets me apart as a Diabetes Nurse Practitioner. With over 5 years of experience, I have consistently received positive feedback from patients and colleagues on my ability to effectively convey complex medical information in a way that is easily understood. For example, in my previous role, I worked closely with a young patient who was struggling to understand and adhere to their diabetes management plan. Through active listening, empathy, and patient-centered communication, I was able to empower the patient to take ownership of their health and make positive changes. Additionally, I have been commended for my ability to facilitate effective communication and collaboration among healthcare teams. I am skilled at fostering a supportive and respectful environment where team members feel comfortable voicing their opinions and ideas, ultimately leading to improved patient outcomes.
Why is this an exceptional answer?
The exceptional answer provides specific and detailed examples of the candidate's communication and interpersonal skills. They highlight their ability to effectively convey complex medical information and provide an example of a challenging patient interaction where they used active listening and empathy. The mention of facilitating effective communication and collaboration among healthcare teams demonstrates their leadership and teamwork skills. The answer showcases the candidate's strengths and provides evidence of their ability to make a positive impact in their role as a Diabetes Nurse Practitioner.
How to prepare for this question:
  • Reflect on your past experiences where you have effectively communicated with patients from diverse backgrounds. Think about how you adapted your communication style to meet their needs.
  • Consider challenging situations you have encountered and reflect on how you navigated them using strong interpersonal skills.
  • Review the latest advancements in diabetes management and treatment to stay current and demonstrate your commitment to ongoing education and professional development.
  • Practice active listening and empathetic communication techniques. These skills are essential for building trust and rapport with patients and their families.
  • Seek feedback and opportunities to improve your communication and interpersonal skills. This can be done through seeking out mentorship, attending workshops, or participating in professional development opportunities.
What are interviewers evaluating with this question?
  • communication skills
  • interpersonal skills

Want content like this in your inbox?
Sign Up for our Newsletter

By clicking "Sign up" you consent and agree to Jobya's Terms & Privacy policies

Related Interview Questions