Tell us about a time when you faced a difficult ethical dilemma in your nursing practice. How did you handle it?

INTERMEDIATE LEVEL
Tell us about a time when you faced a difficult ethical dilemma in your nursing practice. How did you handle it?
Sample answer to the question:
There was a time when I faced a difficult ethical dilemma in my nursing practice. I was working with a patient who was diagnosed with bipolar disorder and was refusing to take their prescribed medications. As a psychiatric nurse, I understood the importance of medication adherence for managing their symptoms and maintaining stability. However, the patient had expressed concerns about the side effects and felt that the medications were not helping. I approached the patient with empathy and actively listened to their concerns. I explained the potential benefits of the medication and the risks of not taking it. Together, we discussed alternative treatment options and I involved their psychiatrist in the conversation. Ultimately, we reached a decision to try a different medication with fewer side effects. I documented the entire process and ensured that the patient's rights and autonomy were respected throughout.
Here is a more solid answer:
I encountered a difficult ethical dilemma in my nursing practice when I was caring for a patient with schizophrenia. The patient was refusing to take their antipsychotic medication, which was essential for managing their symptoms. I recognized the importance of ensuring the patient's well-being while respecting their autonomy. I approached the patient with empathy and engaged in open communication. I listened to their concerns about the side effects and explored alternative treatment options. I collaborated with the patient's psychiatrist and conducted thorough research to provide the patient with evidence-based information. Together, we developed a tailored care plan that included psychoeducation and regular therapy sessions to address their concerns and support their recovery. Throughout the process, I ensured that the patient's rights and confidentiality were protected, and their family was involved in the decision-making process. The patient eventually agreed to try a modified medication regimen, and we closely monitored their progress. This experience taught me the importance of effective communication, patient-centered care, and ethical decision-making.
Why is this a more solid answer?
The solid answer expands on the basic answer by providing more specific details and outcomes. It demonstrates the candidate's excellent communication skills, knowledge of psychiatric disorders and treatments, ability to manage stress and emotional situations, crisis intervention, conflict resolution skills, and adherence to ethical and legal standards. However, it could still further elaborate on the collaboration with other healthcare professionals and the maintenance of accurate patient records.
An example of a exceptional answer:
In my nursing practice, I encountered a challenging ethical dilemma while caring for a patient with severe depression who expressed suicidal ideation. The patient had a history of self-harm and insisted on keeping their self-harm tools in their possession, jeopardizing their safety. As a psychiatric nurse, I faced the dilemma of respecting the patient's autonomy while ensuring their well-being. I engaged in extensive therapeutic communication with the patient, building rapport and trust. I empathetically explored the reasons behind their insistence on keeping the tools and uncovered deep-rooted feelings of control and identity associated with them. Recognizing the potential harm, I involved the patient's treatment team, including the psychiatrist and therapist, in a multidisciplinary meeting. Together, we devised a safety plan that acknowledged the patient's feelings of control while also addressing the risk. The plan included frequent check-ins, implementing alternative coping mechanisms, and exploring healthier outlets for self-expression. I collaborated closely with the patient's family, educating them about the situation and seeking their support. Throughout the process, I maintained meticulous documentation of all interactions, ensuring compliance with legal and ethical standards. The patient responded positively to the safety plan, gradually reducing their reliance on self-harm tools and engaging more actively in therapy. This experience reinforced my belief in the power of therapeutic communication, interdisciplinary collaboration, and patient-centered care.
Why is this an exceptional answer?
The exceptional answer goes beyond the solid answer by providing even more specific details and outcomes. It showcases the candidate's exceptional communication and interpersonal skills, knowledge of psychiatric disorders and treatments, ability to manage stress and emotional situations, crisis intervention, conflict resolution skills, and adherence to ethical and legal standards. It highlights their ability to engage in therapeutic communication and build rapport, as well as their proficiency in collaborating with a multidisciplinary team and involving the patient's family for support. The answer also emphasizes the candidate's commitment to maintaining accurate documentation. Overall, it provides a comprehensive and compelling example of ethical decision-making in a challenging situation.
How to prepare for this question:
  • Reflect on past nursing experiences and identify any challenging ethical dilemmas you have encountered.
  • Consider the key values and principles of nursing ethics, such as autonomy, beneficence, and nonmaleficence, and how they apply to various scenarios.
  • Review the legal and ethical standards relevant to the nursing profession, including patient confidentiality and informed consent.
  • Familiarize yourself with different models and frameworks for ethical decision-making, such as the ANA Code of Ethics and the ethical principles outlined by the American Psychiatric Nurses Association.
  • Practice discussing your approach to ethical dilemmas, emphasizing effective communication, collaboration, and patient-centered care.
What are interviewers evaluating with this question?
  • Excellent communication and interpersonal skills.
  • Knowledge of psychiatric disorders and treatments.
  • Ability to manage stress and emotional situations.
  • Crisis intervention and conflict resolution skills.
  • Adhere to ethical and legal standards, including patient confidentiality.

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