/Administration Manager/ Interview Questions
JUNIOR LEVEL

How do you handle feedback or criticism from colleagues or peers?

Administration Manager Interview Questions
How do you handle feedback or criticism from colleagues or peers?

Sample answer to the question

When it comes to handling feedback or criticism from colleagues or peers, I believe in fostering open communication and a growth mindset. I actively listen to their feedback and take it as an opportunity to learn and improve. I try to keep my emotions in check and avoid getting defensive. Instead, I ask clarifying questions to better understand their perspective. Once I have a clear understanding, I take their feedback into consideration and reflect on how I can make necessary changes or adjustments. I also appreciate constructive criticism and use it as a chance to develop my skills. Overall, I believe that feedback is essential for professional growth and I am always open to it.

A more solid answer

In my experience, handling feedback or criticism from colleagues or peers involves actively seeking and appreciating their input. I create an open and safe environment where they feel comfortable providing feedback. When receiving feedback, I practice active listening by paying full attention to their comments, asking questions for clarification, and taking notes. I remain calm and composed, avoiding any defensive reactions. Once I fully understand their perspective, I acknowledge and appreciate their feedback. I then take the time to reflect on the feedback, considering how I can make improvements. I apply their feedback to my work and continuously strive to enhance my skills. For instance, in my previous role, a colleague provided constructive criticism regarding my presentation skills. I took their feedback seriously, sought additional resources to improve, and enrolled in a public speaking course. This proactive approach not only helped me enhance my presentation skills but also demonstrated my commitment to personal growth and development.

Why this is a more solid answer:

The solid answer goes beyond the basic response by providing specific examples and experiences that demonstrate the candidate's approach to handling feedback or criticism. It showcases their ability to create a supportive environment, practice active listening, and reflect on feedback. The example of enrolling in a public speaking course after receiving feedback highlights their proactive approach to personal growth. To further improve, the candidate could include additional examples to showcase their ability to apply feedback in different situations.

An exceptional answer

Handling feedback or criticism from colleagues or peers is something I value as it contributes to personal and professional growth. I actively seek feedback by proactively initiating conversations and establishing regular check-ins with colleagues. I create a culture of trust and open communication by encouraging constructive feedback from all team members. When receiving feedback, I keep an open mind and take ownership of my actions. I deeply listen to their perspectives, clarify any doubts, and show gratitude for their insights. I take the time to reflect on the feedback, identifying areas of improvement and setting actionable goals. For instance, in my previous role, a peer provided feedback on my time management skills. As a result, I implemented a time tracking system, prioritized tasks efficiently, and enhanced my productivity by 20%. This improvement not only benefitted me but also positively impacted the team's performance. I continuously strive to learn and grow, recognizing that feedback is a valuable tool for professional development.

Why this is an exceptional answer:

The exceptional answer demonstrates a proactive attitude towards seeking feedback and fostering a culture of trust and open communication. It also showcases the candidate's ability to take ownership of their actions and implement changes based on feedback. The specific example of improving time management skills reflects their ability to set actionable goals and achieve measurable results. The candidate's continuous focus on personal growth and acknowledgement of the impact of feedback on team performance makes this response exceptional. To further enhance the answer, the candidate could highlight additional instances where their application of feedback led to significant improvements.

How to prepare for this question

  • Familiarize yourself with the concept of growth mindset and its importance in personal and professional development.
  • Reflect on past experiences where you have received feedback or criticism and consider how you handled them.
  • Practice active listening skills by engaging in conversations and asking clarifying questions.
  • Seek feedback from colleagues or peers to understand their perspectives and areas for improvement.
  • Be prepared to share specific examples of how you have applied feedback to enhance your skills or performance.

What interviewers are evaluating

  • Open Communication
  • Growth Mindset
  • Active Listening
  • Emotional Intelligence
  • Acceptance of Feedback
  • Reflective Thinking

Related Interview Questions

More questions for Administration Manager interviews

Tell us about a time when you had to provide feedback or constructive criticism to a colleague or team member.
What experience do you have with MS Office, particularly MS Excel and MS PowerPoint?
What strategies do you use to stay organized and keep track of deadlines?
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Describe a situation where you had to adapt to a sudden change in priorities. How did you handle it?
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