Describe a time when you had to address a conflict within a multi-disciplinary team and how you resolved it.

SENIOR LEVEL
Describe a time when you had to address a conflict within a multi-disciplinary team and how you resolved it.
Sample answer to the question:
I once had to address a conflict within a multi-disciplinary team when working on a research project on malaria. The conflict arose when the team members from different disciplines had different ideas on how to approach the research. To resolve the conflict, I facilitated a meeting where each team member shared their perspective and concerns. I actively listened to everyone's opinions and encouraged open dialogue. We discussed the pros and cons of each approach and eventually found a middle ground that combined the strengths of each discipline. Through effective communication and collaboration, we were able to develop a comprehensive research plan that addressed all aspects of the project.
Here is a more solid answer:
One of the most memorable conflicts I faced within a multi-disciplinary team was during my work on a research project focused on tropical diseases in a remote region. Our team consisted of doctors, nurses, researchers, and public health professionals. During the initial stages, conflict arose due to differing opinions on the prioritization of research areas. To address the conflict, I organized a team meeting to foster open communication and understand each team member's perspective. I actively listened to their concerns and ensured everyone had an opportunity to express their ideas. By facilitating a constructive dialogue, we were able to identify common goals and develop a shared vision for the project. As a result, we created a research plan that incorporated multiple perspectives and utilized the expertise of each team member. Throughout the project, I maintained regular communication channels and encouraged feedback to ensure everyone felt included and valued. By emphasizing collaboration and fostering a supportive team environment, we successfully navigated the conflict and achieved outstanding results.
Why is this a more solid answer?
The solid answer provides specific details and examples to support the candidate's claims. It demonstrates their ability to foster open communication, understand different perspectives, and create a collaborative environment. However, it could further improve by incorporating the candidate's problem-solving skills and the impact of their resolution on the project's success.
An example of a exceptional answer:
During my tenure as a Tropical Medicine Specialist, I encountered a significant conflict within a multi-disciplinary team while working on a public health program aimed at addressing the high prevalence of malaria in a tropical region. The conflict arose due to conflicting treatment approaches advocated by the team members from different disciplines. Recognizing the urgency of resolving the conflict, I took the initiative to organize a series of brainstorming sessions and one-on-one discussions with each team member. This allowed me to gain a deep understanding of their perspectives, concerns, and the underlying motivations behind their approaches. Additionally, I conducted a comprehensive review of the scientific literature and engaged in discussions with global experts in tropical medicine to explore alternative treatment strategies. Drawing from this extensive research and the insights gained from the team discussions, I facilitated a consensus-building workshop. During the workshop, I encouraged a respectful and inclusive environment where each team member felt heard and valued. We collectively analyzed the scientific evidence, debated the advantages and disadvantages of various treatment approaches, and finally arrived at a comprehensive treatment protocol that incorporated the most effective elements from each discipline. The resolution of the conflict resulted in a highly efficient and successful malaria treatment program, significantly reducing the disease burden in the region. This experience taught me the importance of active listening, collaboration, and research-driven decision-making in resolving conflicts within multi-disciplinary teams.
Why is this an exceptional answer?
The exceptional answer demonstrates exceptional skills in conflict resolution within a multi-disciplinary team. The candidate showcased their ability to conduct in-depth research, engage with global experts, and facilitate a consensus-building workshop to address the conflict. Additionally, they highlighted the impact of their resolution on the success of the public health program. The answer is comprehensive, detailed, and aligns with the candidate's qualifications and skills.
How to prepare for this question:
  • Reflect on your experiences working in multi-disciplinary teams and identify a conflict situation where you played a significant role in resolving the conflict.
  • Think about the specific steps you took to address the conflict, such as facilitating communication, actively listening to team members, conducting research, and seeking expert opinions.
  • Consider the impact of your conflict resolution on the success of the project or program. Did it result in improved outcomes or increased collaboration?
  • Practice articulating your experience and the lessons learned from the conflict resolution process. Focus on highlighting your communication, problem-solving, and collaboration skills.
What are interviewers evaluating with this question?
  • Communication Skills
  • Problem-solving Skills

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