Can you give an example of a time when you had to address a conflict within a program team? How did you handle it?

Yes, I have encountered a conflict within a program team before. It was during a project where we had to meet a tight deadline. There was a disagreement between two team members regarding the best approach to complete a task. To address the conflict, I scheduled a team meeting to discuss the issue openly and encourage everyone to share their perspectives. I ensured that each team member had the opportunity to express their thoughts and concerns. After hearing all sides, I facilitated a discussion to find a compromise that would satisfy both parties. Through effective communication and active listening, we were able to reach a resolution that everyone agreed on. This experience taught me the importance of fostering an open and inclusive team environment, where conflicts can be addressed and resolved in a constructive manner.

Certainly! Let me share a specific example of a conflict I experienced within a program team. During a complex project, there was a clash between two team members over the allocation of resources. One team member believed that more resources should be allocated to their area, while the other disagreed, as it would affect their own progress. To address the conflict, I took a proactive approach by individually discussing their concerns and viewpoints. It helped me identify the underlying issues and facilitate a discussion during a team meeting. I encouraged active listening and created an environment where both team members felt heard and understood. We brainstormed alternative solutions and considered the impact on the overall project goals and timeline. As a result, we reached a consensus that distribution of resources should be adjusted based on project priorities. This experience enhanced my leadership and team management skills, as well as strengthened my ability to resolve conflicts through open communication.

Absolutely! Let me share a scenario where I successfully resolved a conflict within a program team while demonstrating my leadership and stakeholder engagement skills. In a cross-functional project, there was a disagreement between two teams regarding the timeline and resource allocation. To address the conflict, I initiated a collaboration session involving the team members, project sponsors, and other stakeholders. I facilitated a structured discussion using a visual planning tool, allowing everyone to express their concerns, goals, and constraints. Through active listening and probing questions, I helped uncover the underlying interests and priorities of each stakeholder. We collectively identified potential solutions and evaluated their feasibility, taking into consideration the impact on the overall project objectives. By involving all relevant parties, we developed a revised project plan that satisfied both teams' requirements while maximizing resource efficiency. This experience not only enabled successful conflict resolution but also strengthened the relationships between the teams and built trust and collaboration among stakeholders.