Can you provide an example of a time when you used creative thinking and innovation to solve a problem?
Advertising Account Manager Interview Questions
Sample answer to the question
A time when I used creative thinking and innovation to solve a problem was during a client project where we needed to increase brand awareness and engagement. Instead of a traditional marketing campaign, I proposed organizing a flash mob in a popular shopping mall. This unique approach would capture attention and generate buzz. To ensure success, I collaborated with a local dance group and choreographed a routine that incorporated the client's brand message. The event was a huge success, with hundreds of people gathering to watch and participate. It created a memorable experience for the audience and garnered significant social media coverage, resulting in increased brand visibility and engagement.
A more solid answer
One instance where I applied creative thinking and innovation to solve a problem was during a client's product launch campaign. The challenge was to differentiate the product in a crowded market and generate excitement among the target audience. Instead of relying solely on traditional advertising channels, I proposed launching a gamified mobile app. The app would allow users to interact with the product virtually, complete challenges, and earn rewards. To ensure the app's success, I collaborated with a game development company and designed engaging and intuitive gameplay. The app received an overwhelmingly positive response, attracting thousands of downloads and creating a buzz among the target audience. This innovative approach not only drove product awareness but also boosted sales significantly, exceeding the client's expectations.
Why this is a more solid answer:
The solid answer provided a more detailed example of using creative thinking and innovation to solve a problem. It explained the specific challenge faced, the innovative solution proposed, and the impact it had on the client's goals. However, it could still be improved by providing more specific metrics and outcomes.
An exceptional answer
During a client's rebranding project, I demonstrated creative thinking and innovation to solve a complex problem. The client wanted to revamp their brand identity while preserving their core values and connecting with a younger demographic. To achieve this, I proposed a comprehensive brand experience that involved multiple touchpoints. Firstly, I organized a focus group with target customers to gather insights and understand their preferences. Based on their feedback, I collaborated with a graphic design agency to create a modern and visually appealing logo and brand guidelines. Additionally, I recommended incorporating augmented reality (AR) technology to provide an interactive brand experience. This involved developing an AR mobile app that allowed users to scan the new logo and unlock exclusive content and discounts. The rebranding campaign received widespread acclaim, with the target demographic praising the fresh and innovative approach. The client saw a significant increase in brand awareness, customer engagement, and market share as a result of the campaign.
Why this is an exceptional answer:
The exceptional answer provided a highly detailed example of using creative thinking and innovation to solve a problem. It showcased a comprehensive approach to rebranding, including gathering customer insights, collaborating with external agencies, and leveraging technology. The answer also highlighted the specific impact the solution had on the client's goals. It could be further enhanced by including specific metrics and data to quantify the success of the campaign.
How to prepare for this question
- Review your past experiences and identify instances where you utilized creative thinking and innovation to solve problems. Be prepared to explain the challenges faced, the innovative solutions proposed, and the outcomes achieved.
- Research industry trends, emerging technologies, and successful case studies to gather inspiration and ideas for creative problem-solving.
- Develop a thorough understanding of the client's needs, objectives, and target audience to come up with tailored and impactful solutions.
- Practice articulating your creative thinking process and highlighting the unique value of your innovative solutions during the interview.
- Be prepared to discuss any obstacles or resistance you faced when implementing your creative ideas and how you overcame them to ensure success.
What interviewers are evaluating
- Creative thinking and innovation
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