How have you used communication and interpersonal skills in a finance role?

Sample answer to the question

In my previous finance role, I used communication and interpersonal skills on a daily basis. I collaborated with the finance team to analyze financial data and prepare financial reports for management. I also communicated financial information to other departments to ensure that everyone had a clear understanding of the company's financial standing. Additionally, I frequently interacted with external stakeholders such as clients and suppliers to negotiate contracts and resolve payment issues. Overall, effective communication and interpersonal skills were essential in facilitating smooth financial operations and building strong relationships with both internal and external parties.

A more solid answer

In my previous finance role, communication and interpersonal skills played a crucial role in my daily tasks. For example, I collaborated closely with the finance team to analyze financial data and prepare comprehensive financial reports for management. Clear and concise communication was essential to ensure that everyone was on the same page and that the reports accurately reflected the company's financial performance. Additionally, I regularly interacted with other departments, such as Sales and Operations, to provide financial insights and support strategic decision-making. This required not only effective verbal communication but also the ability to translate complex financial concepts into easily understandable terms. Outside of the company, I used my interpersonal skills to build strong relationships with clients and suppliers, negotiating contracts and resolving payment issues. These interactions relied on effective listening skills and the ability to empathize with the needs and concerns of external stakeholders. Overall, my communication and interpersonal skills were instrumental in facilitating collaboration, conveying financial information, and building strong relationships.

Why this is a more solid answer:

This is a solid answer because it provides specific examples of how the candidate used communication and interpersonal skills in a finance role. It also highlights the impact of these skills on collaboration, decision-making, and relationship-building. However, it could be further improved by including quantitative or qualitative results to demonstrate the effectiveness of the candidate's communication and interpersonal skills.

An exceptional answer

Communication and interpersonal skills were integral to my success in my previous finance role. On a daily basis, I actively communicated and collaborated with cross-functional teams to analyze financial data and develop strategic plans. Through effective communication, I ensured that the finance team and other departments were aligned in their understanding of financial goals and strategies. As a result, we were able to achieve a 10% increase in cost savings through streamlined budget management and resource allocation. In addition, my strong interpersonal skills allowed me to build relationships with external stakeholders, including investors and auditors. For example, I led successful negotiations with a major client, securing a long-term contract that generated $2 million in revenue annually. Furthermore, I proactively shared financial insights and recommendations with senior leadership, resulting in improved decision-making and increased profitability. Overall, my exceptional communication and interpersonal skills enabled me to drive financial success, foster collaboration, and build strong relationships both internally and externally.

Why this is an exceptional answer:

This is an exceptional answer because it not only provides specific examples of how the candidate used communication and interpersonal skills in a finance role but also quantifies the impact of these skills on financial outcomes. The candidate effectively demonstrates their ability to collaborate, negotiate, and drive strategic decision-making through effective communication and interpersonal skills. Additionally, the candidate highlights their proactive approach to sharing financial insights and recommendations, showcasing their leadership skills. The answer is comprehensive and showcases the candidate's exceptional ability to leverage communication and interpersonal skills in a finance role.

How to prepare for this question

Reflect on your past finance roles or experiences where you used communication and interpersonal skills. Identify specific examples and outcomes to showcase your abilities.
Practice articulating complex financial concepts in a clear and concise manner. This will demonstrate your ability to communicate effectively to both finance and non-finance stakeholders.
Research and familiarize yourself with the communication and interpersonal aspects of financial management, such as financial reporting and stakeholder engagement.
Consider taking a course or participating in workshops on effective communication and interpersonal skills to further develop and refine these abilities.

What interviewers are evaluating

Communication Skills
Interpersonal Skills