Tell me about a time when you used negotiation and influencing skills in your work.

In my previous role as a Sales Coordinator, I frequently used negotiation and influencing skills to secure deals with clients. One specific example was when I was tasked with closing a significant contract with a key client. The client initially expressed concerns about the pricing and delivery timeline. To address these concerns, I conducted thorough market research and competitor analysis to showcase the competitive advantage of our product. I then scheduled a meeting with the client's decision-makers and presented a compelling value proposition, highlighting the cost savings and quality our product offered. Through active listening and addressing their specific pain points, I was able to negotiate a mutually-beneficial agreement that satisfied both parties.

During my time as a Sales Coordinator, I utilized my negotiation and influencing skills to successfully secure a major contract with a key client. The client initially expressed concerns about the pricing and delivery timeline, as they were considering alternatives from our competitors. To address these concerns, I conducted comprehensive market research and competitor analysis, identifying the unique value proposition of our product. Armed with this information, I scheduled a meeting with the client's decision-makers and presented a tailored proposal, highlighting the cost savings and superior quality our product offered. Through active listening, empathy, and addressing their specific pain points, I was able to negotiate a mutually-beneficial agreement. This resulted in a long-term partnership that increased both our market share and revenue.

In my role as a Sales Coordinator at Company X, I was responsible for securing new business and managing key client relationships. During a challenging period, our company was facing strong competition from a competitor who offered similar products at lower prices. To counter this threat, I proactively reached out to our existing clients to strengthen their loyalty and showcase the value propositions of our products. One particular client was considering switching to the competitor due to pricing concerns. I conducted a thorough analysis of their needs, identified pain points, and customized a strategic proposal to address these concerns. I proposed a tiered pricing model that aligned with their budget constraints, highlighting the long-term benefits and cost savings they would enjoy by sticking with our company. Through extensive negotiation and influencing, I successfully closed the deal, securing a long-term partnership and preventing client attrition. This not only resulted in increased revenue but also strengthened our market position. Furthermore, the client later referred us to other potential customers, further expanding our client base.