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JUNIOR LEVEL

Interview Questions for Host/Hostess

How would you handle a situation where there are no available tables for incoming guests?

What do you know about our menu and restaurant promotions?

Are you comfortable answering phones and taking reservations?

What do you think makes a successful host/hostess?

Can you explain your customer service experience?

How do you ensure the host station and entrance lobby are clean and organized?

Are you comfortable standing for long periods of time?

Do you consider yourself a team player? How have you contributed to a team in the past?

How would you handle a situation where a guest is unhappy with their dining experience?

Can you describe a time when you had to explain restaurant policies and procedures to a guest?

Can you explain a time when you had to handle an unexpected situation or crisis?

How would you handle a situation where the wait staff is not properly communicating with you?

How do you handle challenging or demanding guests?

What techniques do you use to remain calm and professional in a fast-paced environment?

Can you describe a time when you had to handle multiple tasks simultaneously?

What steps would you take to create an inviting atmosphere for guests?

Can you provide an example of a time when you had to assist with opening and closing tasks?

What steps would you take to learn and memorize our menu items and restaurant procedures?

Can you provide an example of a time when you had to handle confidential or sensitive information?

Are you comfortable working evening or weekend shifts?

Can you provide an example of a time when you went above and beyond to make a guest feel welcome?

What experience do you have working as a host/hostess?

Can you describe a time when you had to manage a busy waiting list?

How do you handle stressful situations?

Have you previously worked in a fast-paced environment? If so, how did you handle it?

How do you handle coordinating with the wait staff?

How do you prioritize tasks and manage your time efficiently?

How do you handle feedback from customers?

How would you handle a situation where a guest has a specific dietary restriction and needs guidance on menu options?

Other Experience Levels

Junior (0-2 years of experience) Level
Intermediate (2-5 years of experience) Level
Senior (5+ years of experience) Level