How do you handle disagreements or conflicts with colleagues or other staff members?

When disagreements or conflicts arise with colleagues or staff members, my approach is to always prioritize open and respectful communication. I believe that listening to others' perspectives and understanding their concerns is essential in finding a resolution. I try to address conflicts directly and privately, allowing everyone involved to express their views and feelings. By actively seeking common ground and finding a compromise, I aim to maintain positive working relationships and a harmonious team environment.

In my experience, conflicts or disagreements often arise due to miscommunication or differences in opinion. When faced with such situations, I make a conscious effort to engage in active listening and seek to understand the other person's perspective. By doing so, I can identify the underlying issues and work towards finding a mutually beneficial solution. For instance, when I had a disagreement with a colleague over the approach to a surgical procedure, I scheduled a one-on-one meeting to discuss our concerns. We took turns explaining our viewpoints, and through constructive dialogue, we were able to find a middle ground that addressed both our concerns and ultimately resulted in a successful surgery. Additionally, I believe in maintaining professionalism and respect during conflicts, as it helps foster a positive work environment and preserves strong working relationships.

In my career as a Veterinary Surgeon, I have encountered various conflicts and disagreements with colleagues and staff members. One memorable instance was when a disagreement arose between me and a veterinary nurse regarding postoperative care for a patient. Instead of letting the conflict escalate, I immediately scheduled a meeting to address the issue. During the meeting, I actively listened to the nurse's concerns and shared my insights on the surgical procedure and the rationale behind my recommendations. We then collaborated to develop a comprehensive postoperative care plan that incorporated both our perspectives. By involving the nurse in the decision-making process, I not only resolved the conflict but also built a stronger working relationship based on mutual respect and trust. This experience taught me the importance of effective communication and the value of teamwork in delivering high-quality care. Moving forward, I continue to prioritize open and respectful dialogue, valuing the opinions and expertise of all team members, and resolving conflicts through collaboration and compromise.