How would you describe your interpersonal skills?

JUNIOR LEVEL
How would you describe your interpersonal skills?
Sample answer to the question:
I would describe my interpersonal skills as excellent. I have a natural ability to connect with others and build strong relationships. In my previous role as an administrative assistant, I had to communicate with a variety of individuals, including patients, healthcare providers, and colleagues. I always made an effort to listen carefully and empathize with their needs. This helped me to effectively address their concerns and provide the necessary support. Additionally, I am a strong communicator and can adapt my communication style to different people and situations. Overall, my interpersonal skills allow me to establish a positive and collaborative work environment.
Here is a more solid answer:
I would describe my interpersonal skills as excellent. Throughout my previous role as an administrative assistant at a medical practice, I interacted with patients, healthcare providers, and colleagues on a daily basis. I consistently received positive feedback for my ability to build rapport and establish trust with individuals from diverse backgrounds. For example, when communicating with patients, I would actively listen to their concerns, provide clear explanations, and offer reassurance. This helped to create a comfortable and supportive environment for them. With colleagues, I fostered open communication and collaboration by encouraging feedback and valuing different perspectives. I believe that effective interpersonal skills are essential in maintaining a harmonious and productive work environment.
Why is this a more solid answer?
The solid answer provides specific examples and details to support the candidate's claim of having excellent interpersonal skills. They mention their experience in an administrative role and their ability to build rapport and establish trust with patients, healthcare providers, and colleagues. The answer also highlights the importance of effective interpersonal skills in creating a positive work environment. However, it could be further improved by including more information about their adaptability and willingness to learn new tasks.
An example of a exceptional answer:
I consider my interpersonal skills to be a strong asset in my professional career. In my previous role as an administrative assistant at a medical practice, I not only effectively communicated with patients, healthcare providers, and colleagues, but I also demonstrated exceptional adaptability and a proactive approach to learning new tasks. When faced with a unique challenge, such as implementing a new scheduling system, I took the initiative to learn the necessary software and trained my colleagues on its usage. This showcased my ability to multitask, prioritize, and problem-solve, all while maintaining strong communication and collaboration with stakeholders. Additionally, my strong computer proficiency and quick ability to learn new software allowed me to streamline administrative processes, resulting in increased efficiency and productivity. Overall, my interpersonal skills, complemented by my adaptability and willingness to learn, enable me to thrive in a fast-paced and dynamic work environment.
Why is this an exceptional answer?
The exceptional answer goes above and beyond by providing specific examples and details to showcase the candidate's exceptional interpersonal skills. They mention their ability to effectively communicate with different stakeholders, adaptability, proactive approach to learning new tasks, multitasking, prioritization, problem-solving, streamline administrative processes, and maintaining strong communication and collaboration. The answer demonstrates how the candidate's interpersonal skills, along with other qualities, contribute to their success in a fast-paced and dynamic work environment.
How to prepare for this question:
  • Reflect on your past experiences where you have successfully communicated and built relationships with diverse individuals.
  • Think about specific examples that highlight your ability to adapt to new tasks and learn new software quickly.
  • Consider how you have contributed to creating a positive and collaborative work environment in your previous roles.
  • Review the job description and familiarize yourself with the required interpersonal skills mentioned.
  • Practice describing your interpersonal skills with confidence and clarity.
What are interviewers evaluating with this question?
  • Interpersonal skills

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