Intermediate (2-5 years of experience)
Summary of the Role
The HR Training and Development Coordinator is responsible for identifying training needs, designing curriculum, and delivering courses to employees. This role works closely with the HR team to align training programs with the organization's goals and enhance employee skills, performance, productivity, and quality of work.
Required Skills
Excellent communication and leadership skills
Ability to plan, multi-task, and manage time effectively
Strong writing and record-keeping ability for reports and training manuals
Good computer and database skills
Strong organizational skills with the ability to manage multiple assignments
Qualifications
Proven work experience as an HR Training and Development Coordinator or similar role
Hands-on experience coordinating multiple training events in a corporate setting
Adequate knowledge of learning management systems and web delivery tools
Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor, and evaluate)
Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job, or in classroom training, e-learning, workshops, simulations, etc.)
Experience with e-learning platforms
BS/BA in Education, Human Resources or relevant field
Additional certification in training is a plus
Responsibilities
Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
Map out annual training plans for management, HR, customer support, and more
Design and develop training programs (outsourced or in-house)
Select appropriate training methods or activities (e.g., simulations, mentoring, on-the-job training, professional development classes)
Market available training to employees and provide necessary information about sessions
Conduct effective induction and orientation sessions
Monitor and evaluate training program's effectiveness, success, and ROI periodically and report on them
Maintain a keen understanding of training trends, developments, and best practices